Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.10

4.1 Rating 425 Reviews

75 %

of reviewers recommend Luxy Hair

4.1

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

801-206-4781

Write Your review

Tell us how Luxy Hair made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Luxy Hair 5 star review on 28th September 2025

3851

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“So far so good. These are good stuff. I hope you send me the pretty oval box on your site. My roommate bought these same extensions and they came in a hideous sky blue square box with a plastic window, yuck.”

Helpful Report

Posted 1 week ago

Hi Melanie, Thank you for sharing your thoughts! We’re glad you’re enjoying the extensions and will note your feedback about packaging. Warmly, Luxy Hair Support

Posted 1 week ago

“Hi i bought a set of clip ins that were sun-kissed brown beautiful out of the box and for about 2 weeks wear but the highlights are to bright and chunky and the hair dries out quickly because of the bleach and or processing they must be bleached from black hair I am guessing. I think anything blonde will instantly look dry nothing will coat them as far as conditioner and they cant be worn because they are now so fake looking and dry. would be nice to have a set with natural looking baby lights the sun-kissed brown is heavily blonde . I have chocolate brown clip ins that look beautiful and ive worn them for a while now. Bummer about the sunkissed brown because they aren't inexpensive or anything .”

Helpful Report

Posted 3 weeks ago

Hi Natalie, Thank you for sharing your feedback with us. Natalie, please reach out to our Customer Support team at info@luxyhair.com, so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 3 weeks ago

“I like my Luxy Leaping Bunny Approved hair extensions so much, I only wish I could’ve afforded a longer length!! Im saving up for those? The color is far better than I’d ever imagined, and the quality is off of the charts. Im so excited that socially conscious, environmentally conscious, and insane quality outshine any other brand, they are by far the very best! I only pray I can afford more of them for a longer hair look!!”

Helpful Report

Posted 1 month ago

Hi Noelle, Thank you for sharing your experience. We’re thrilled you’re happy with the color and overall quality. If you have any questions about lengths or care, we’re here to help. Warmly, Luxy Hair Support

Posted 1 month ago

“The hair is great, good quality, the only thing is that the ends are very thin, my goal is for my hair to look abundant and add more volume.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for sharing your feedback. We appreciate hearing your feedback. As a kind note, Luxy Hair extensions are made from single-drawn hair. This is one of the most natural-looking types of extensions as it mimics your natural hair the best - single-drawn hair has a standard hair ratio where the hair contains a combination of varied hair lengths and does not undergo an additional sorting process to pick out shorter hairs. The hair is thick at the top and tapers off at the bottom, similar to how natural hair grows. Please reach out to us at info@luxyhair.com if we may help you further - it will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“I love the fill ins and the hair all of it was lovely. The only thing I dont like is the weft is thick and the halo wont stay put. But it holds regardless of that. Looks so natural in my hair. It gave me back my full hair i use to have before pregnancy.”

Helpful Report

Posted 1 month ago

Hi Stacey, Thank you for your kind rating and we appreciate hearing from you. Stacey, please reach out to us at info@luxyhair.com if we may help you further with the Halo - we're here to help! Warmly, Luxy Hair Support

Posted 1 month ago

“I've had thin hair my whole life. I've tried tape in extensions, a halo and a wig. So far these clip ins work the best, at least the most convenient. Tape ins are great but I like to be able to take them out when I'm at home and the maintenance is costly. I'm still getting used to the clip ins but so far I like them.”

Helpful Report

Posted 1 month ago

Hi Mary, Thank you for sharing your Luxy Hair experience. We're happy to hear that our Scalp and Thinning Hair Clip-in Bundle is working well for you! Please touch base with us any time for questions at info@luxyhair.com - we're always happy to help :) Warmly, Luxy Hair Support

Posted 1 month ago

“Absolutely love the scalp fill in extensions. I can wear them so high up and it blends in perfectly. They are more comfortable than the regular wefts. Mocha brown has always been a perfect match for me. I use this in addtion to the 24" classic clip in extension. High priced but the quality is good. Only gripe is that the longest is 20" If they came in 22" or 24" it would be perfect. With 20" it works as I blend them with the shorter strands closer to my face but it limits where I can wear them. I have long hair and use luxies for volume, not length.”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your experience, Jane! We’re thrilled the scalp fill-in extensions blend so well and that Mocha Brown is a perfect match for you. We understand the longest 20" length can feel limiting, and we appreciate your feedback about wanting 22" or 24" options. We’ll pass this along to our product team. Warmly, Team Luxy Hair

Posted 2 months ago

“Very good customer service, but the sample hair was not always great matches to the actual hair extensions”

Helpful Report

Posted 3 months ago

Hi Caitlin, We appreciate hearing your feedback. Thank you for reaching out. If you need any further help with color, please reach out to us at info@luxyhair.com - we're here to help! Warmly, Luxy Hair Support

Posted 3 months ago

“The hair is beautiful but the box arrived already have been open. The seal had been carefully cut and the stickers lightly removed so unfortunately if I did want to return I couldn’t. I’ve bought this hair several times before so I kept it!”

Helpful Report

Posted 5 months ago

Dear Jamie, Thank you for reaching out and we appreciate your feedback. Jamie, we are finding that the outside white stickers are coming undone during transit, and we will be making some upcoming changes. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 5 months ago

“I love my Luxy halo and have bought many - but I left off a star for the adjustable band. It’s not simple to do and I liked it better when they sent multi sizes. For the price we should get a do it yourself project,”

Helpful Report

Posted 6 months ago

Hi Pamela, Thank you for reaching out. We appreciate your feedback and will pass this along to our team for consideration. Thank you again for your comments. Warmly, Luxy Hair Support

Posted 5 months ago

“The hair quality is great however you are out of stock on multiple items so once you find a match you love the next time you try to order it isn’t available. For example I previously bought a halo that was 16 in but now that is no longer available and the only option you had was 12 in.”

Helpful Report

Posted 6 months ago

Hi Alison, Thanks so much for sharing your experience. We’re glad you love the quality, and we’re sorry about the inventory gaps. We know how frustrating it is to find a match you love and then see it unavailable. If you’d like, we can keep you posted on restocks or help you find a close match that’s available now. Please let us know your preferred length/colors and we’ll assist you at info@luxyhair.com Warmly, Luxy Hair Support

Posted 6 months ago

“Had an issue with my order and it was promptly solved. Great reactivity from customer service and the extensions match what is shown online.”

Helpful Report

Posted 9 months ago

Thank you for sharing your 5-star review on Luxy Hair! We're delighted to hear that our customer service team was helpful. Please pop us an email any time - we're here and happy to hep! Warmly, Luxy Hair Support

Posted 9 months ago

“I have been using Luxy hair for years, love the products. I get the seamless and they are pretty comfortable. The past few sets i've gotten, at least one clip breaks. Besides that, great quailty!!”

Helpful Report

Posted 1 year ago

Hi there! Thank you for taking the time to send us your feedback - we appreciate hearing from you! We've also passed your feedback on to our Luxy Hair team for consideration - thank you! Wishing you a lovely rest of your day! Warmly, Luxy Hair Support

Posted 1 year ago

“Been buying from Luxy since 2017. I've looked other places but never have found anything else with great quality to price ratio like Luxy. Always have been a fan of these Extentions.”

Helpful Report

Posted 1 year ago

Dear Rebecca, Thank you for taking the time to leave us your wonderful review. We truly appreciate your loyalty to Luxy Hair! Rebecca, please reach out to us at any time with questions - we're here and happy to help! Warmly, Luxy Hair Support

Posted 1 year ago

“Ordered these in 20 inch length. The hair is in excellent conditon and is super soft. The only issue I have is their version of 20 inches is much different from mine. Theirs was a very "weak" 20 inches. Had to return to get a longer length.”

Helpful Report

Posted 1 year ago

Hi there! Thank you for sharing your review with us. We're delighted to hear that the hair is super soft and that you are pleased with the quality. Please reach out to us if we may help you further with the length at info@luxyhair.com - we're here and happy to help! Warmly, Luxy Hair Support

Posted 1 year ago

“This is the second time I’ve purchased the same product. The hair is so soft and the clips are well secured. The only reason why I had to purchase a send set was because I accidentally washed them in the washing machine. Ugh. What a mess. There was no saving them. Needless to say my second set seemed slightly thinner than my first set so for the money I paid I expect the same amount of hair as I take very good care of them and plan to have them for a long time like my first set. The photo is of me with clips in my hair. My Mom is on the right.”

Helpful Report

Posted 1 year ago

Hello Beautiful! We're committed to providing excellent service, and we're thrilled that you enjoyed your Luxy Hair Extensions! Your satisfaction with our extensions and products is truly important to us. If you ever need any assistance, please don't hesitate to reach out to us. We are always here and ready to help. We appreciate your support!

Posted 1 year ago

“I ordered from Luxy after an email consultation with one of their experts. I received their recommendations and they quoted the price as $120. A few weeks later I went to order them and the price was $160. I ordered them because I needed them and I am happy with the extensions. They seem high quality and the color match is very good. I just wish the price difference from the quote wasn’t different.”

Helpful Report

Posted 1 year ago

Hi Nancy, Thank you for sharing your feedback here. We appreciate you taking the time to send over your comments and we are looking into the pricing right away. Kindly feel free to reach out to us at info@luxyhair.com if we may help you further. We're here and happy to help! Warmly, Luxy Hair Support

Posted 1 year ago

“The hair is amazing and great quality. But would not reccomended dying it on your own. Would love if they would release a pastel pink color! The extensions are amazing for a more glamorous and feminine look. I love my mermaid-y locks!”

Helpful Report

Posted 1 year ago

Thank you for sharing your comments, Annabel! We will pass your cute suggestion on to our team :) Warmly, Luxy Hair Support

Posted 1 year ago

“""”

Helpful Report

Posted 1 year ago

Thank you for sharing your honest feedback, Shirley. We appreciate hearing from you! Warmly, Luxy Hair Support

Posted 1 year ago

“I keep ordering about every 4-6 months because the hair looks and feels real initially. Unfortunately it becomes extremely dry and frizzy. Like Barbie hair.”

Helpful Report

Posted 1 year ago

Dear Malinda, Thank you for reaching out and for sharing your concerns. The lifespan of Luxies can range anywhere between 3-6 months to a year or longer, depending on the general care they receive and how often they are worn. Remember, the more you wash and heat style your extensions, the shorter their lifespan will be, so try to keep washing and using products on your extensions to a minimum. Malinda, please reach out to us at info@luxyhair.com if we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 year ago

Luxy Hair is rated 4.1 based on 425 reviews