Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.08

4.1 Rating 455 Reviews

74 %

of reviewers recommend Luxy Hair

4.1

Based on 455 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th September 2025

3851

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I’ve been ordering sets for years and this is the ONLY brand I trust. IN LOVE.”

Helpful Report

Posted 4 days ago

Thank you for sharing your feedback, Rachel. We truly appreciate your love of Luxy Hair! Warmly, Luxy Hair Support

Posted 4 days ago

“Love that I feel like me again. I had a great stylist recommend you and she knocked it out of the park with color and product.”

Helpful Report

Posted 1 week ago

Great to hear, Mary! Thank you for sharing :) Warmly, Luxy Hair Support

Posted 1 week ago

“Luxy will quickly rectify any issues you may have! Excellent customer service!”

Helpful Report

Posted 1 week ago

Dear Rosetta, Thank you for sharing your comments and we're delighted to hear that we were helpful to you. Rosetta, please reach out to us any time. We're always here and happy to help :) Warmly, Luxy Hair Support

Posted 1 week ago

“Easy to order. Always happy with the quality of the hair.”

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Posted 2 weeks ago

Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 2 weeks ago

“Absolutely awesome! Perfect color match! Perfect. 12’ length to fill in my thinning hair. Very reasonably priced.”

Helpful Report

Posted 2 weeks ago

Hi there! Thank you for your feedback - we're delighted to hear that you are enjoying the Light Gray Scalp + Thinning Hair Bundle! Warmly, Luxy Hair Support

Posted 2 weeks ago

“The customer service department for Luxy is absolutely superb and the hair looks amazing! The color is gorgeous and I’m looking forward to getting them installed soon.”

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Posted 2 weeks ago

Hi Sasha, Thank you for your kind review. We appreciate your feedback that our customer service department is helpful and that you are enjoying your new Effortless Tape-Ins :) Please reach out any time :) Warmly, Luxy Hair Support

Posted 2 weeks ago

“Amazing customer service!”

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Posted 2 weeks ago

Hi Natalya, Thank you for your kind words - that made our day here at Luxy! Warmly, Luxy Hair Support

Posted 2 weeks ago

“I’m so happy I found Luxy Hair! ❤️I’m extremely picky when it comes to my hair and extensions, and I’ve tried several brands from Amazon and other companies that looked great online but ended up being completely different once they arrived. Luxy was recommended to me by my hairstylist because she knows I’ve worn extensions for years. Since moving to the U.S., I had been struggling to find a company with the quality I was used to, so I was really excited to try these. They arrived on time in beautiful packaging, and I absolutely loved that they include a sample piece on the outside so you can check the color and texture before opening the full set in case you need to return them. I also received help from their team after sending in a few photos, and they recommended the perfect shade for me. The color matched my hair beautifully. The hair feels very soft and natural, not artificial or overly shiny. It styles really well too — I can straighten it, blow-dry it, and it still feels like great-quality hair. I’m honestly very impressed and will definitely continue purchasing from Luxy. Thank you so much!”

Luxy Hair 5 star review on 8th September 2026

Helpful Report

Posted 2 weeks ago

Wow, we're thrilled to hear this, Gabriela! You look beautiful! Please continue to enjoy your set and reach out to us any time at info@luxyhair.com - we're here to help for any questions along the way :) Warmly, Luxy Hair Support

Posted 2 weeks ago

“Shipping was a nightmare... but not Luxy fault... FedEx is just incompetent at doing a good job. Finally drove to the facility to pick it up myself, got it home and the wife is absolutely in love with this hair, amazing quality!!! Will probably order more if I can have a different shipper option.”

Helpful Report

Posted 3 weeks ago

Hi Jeremy, Thank you for reaching out and for sharing your feedback with us. We're delighted to hear that your wife is enjoying her Luxy Hair set. However, we are sorry to hear about the shipping, and appreciate your understanding with this! Jeremy, please reach out to us at info@luxyhair.com if you wish to place an order in the future and we can assist you with an alternative carrier. Wishing you a lovely rest of your day! Warmly, Luxy Hair Support

Posted 3 weeks ago

“The scalp fill ins have changed my life, seriously. So natural looking and not itchy ! Perfect match for my hair.”

Helpful Report

Posted 4 weeks ago

Hi Kelly! We're thrilled to hear that you are enjoying your Scalp Fill-Ins set. This is the perfect set for coverage and adding a bit of volume from the top of the head down. Pease touch base with us anytime at info@luxyhair.com - we're always happy to help! Warmly, Luxy Hair Support

Posted 3 weeks ago

“Hair color is perfect Thickness of each clip is great! It is not heavey and the clip stays right where you put it all day long. Quite expensive, but I am hopeing they will last longer than other hair clips. I have not figured out how to keep the curl in the hair yet but hopefully soon I will get it to curl. Got the 16" just the right size fills in nicely with my hair.”

Helpful Report

Posted 1 month ago

Hi Shellie, Thank you for taking the time to share your feedback. We appreciate it! Shellie, to make curls last longer, we suggest pinning the curls in place, and letting them cool down. This will set the curl and really help to define them! Please give this a try and reach out to us at info@luxyhair.com if you need more help or a photo of this - we're always here! Warmly, Luxy Hair Support

Posted 3 weeks ago

“I am very impressed the customer service team at Luxy Hair. I was not satisfied with my purchase and they worked with me until I was 100% satisfied. I would not hesitate to purchase something from them again.”

Helpful Report

Posted 1 month ago

Dear Melissa, Thank you for sharing your feedback with us. We're delighted to hear that our customer service team was helpful to you. Please reach out to us any time :) Warmly, Luxy Hair Support

Posted 1 month ago

“This is my 3 set now and i am so inlove with these hair extensions i have tried multiple different brands and nothing compares to the quality and just the overall experience thank you for giving us such an excellent product will definitely always be my number one go to”

Helpful Report

Posted 1 month ago

Hi Chloe, We appreciate your love and support of Luxy Hair. We're thrilled to hear that you are pleased with the quality of your Luxies and that this is your 3rd set! Enjoy your Dark Brown Luxies :) Warmly, Luxy Hair Support

Posted 1 month ago

“Love these extensions! My first set and they are so easy to put in and stayed in well. The color match was PERFECT! I have a few friends and family that are purchasing because of how amazing they are! I’m obsessed!!”

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Posted 1 month ago

Wow, we love hearing that you are enjoying your Dimensional Rooted Honey Espresso set. We love your video - what a great match! Warmly, Luxy Hair Support

Posted 1 month ago

“I’ve really enjoyed my Luxy hair extensions! They perfectly match my hair and blend in super well. I just ordered my second set!!”

Helpful Report

Posted 1 month ago

Great to hear, Isabella! Our Medium Natural Brown is a beautiful shade and we're delighted to hear that you are enjoying it! Warmly, Luxy Hair Support

Posted 1 month ago

“I’ve bought clip-in extensions before and treated them the way you treat a situationship — cautiously optimistic, fully expecting disappointment. Luxy Hair’s 20” Off Black set proved me wrong in the most annoying way, because now I have to eat my words along with my morning coffee. The color match is the real headline here. I didn’t blend these in so much as I disappeared them — no line of demarcation, no telltale shine that screams ‘this hair did not grow here.’ They melted into my natural black like they’d been with me since birth, which, emotionally, feels accurate. Texture and movement hold up too. I’ve run these through wind, humidity, and one questionable decision to skip a touch-up before a photo — they didn’t frizz, didn’t shed, didn’t stage a rebellion. They took a curl and kept it, which is more commitment than I ask of most people in my life. If you’ve been on the fence about clip-ins because you’ve been burned by cheap wefts or synthetic shine, consider this your permission slip. Luxy Hair’s off-black set is seamless, low-maintenance, and genuinely photograph-ready — which, if you know me, is the bar.”

Helpful Report

Posted 1 month ago

We appreciate your lovely (and funny!) review, Sam! Thanks for sharing :) Warmly, Luxy Hair Support

Posted 1 month ago

“I purchased my hair extensions to create an updo for my daughter’s wedding. They matched my natural, highlighted hair perfectly and were absolutely perfect! They looked completely natural. Highly recommend!”

Helpful Report

Posted 1 month ago

Thank you for sharing your kind words, Carrie. We're thrilled to hear that our Luxies worked well for your updo! Please continue to enjoy your set for special occasions as well as everyday hair :) Warmly, Luxy Hair Support

Posted 1 month ago

“A very nice match to my hair. And it just makes me feel better. I used to have very thick hair and unfortunately have lost a lot of of it. I shared a photo of me and my kids with someone and they specifically asked about my hair if it had been professionally styled.”

Helpful Report

Posted 1 month ago

Great to hear, Suzanne! We appreciate you sharing your beautiful photo and you look beautiful! Please continue to enjoy your Luxies :) Warmly, Luxy Hair Support

Posted 1 month ago

“I loved the hair that I received but it was not a match to my hair. Very easy to return and prompt refund. Had questions during the process and got great response and helped a lot. Really wish they still had the light grey Topper. It’s so hard to find grey in human hair toppers.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for sharing your review. We'll pass this feedback on to our team :) Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“Absolutely love my new Luxy extensions. Can’t believe how quickly they arrived from USA all the way to Australia. Thank you. X”

Helpful Report

Posted 1 month ago

Hi there, Absolutely thrilled you love the Luxy extensions and that they arrived so quickly from the USA to Australia. Thank you for sharing! Warmly, Luxy Hair Support

Posted 1 month ago

Luxy Hair is rated 4.1 based on 455 reviews