Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.10

4.1 Rating 425 Reviews

75 %

of reviewers recommend Luxy Hair

4.1

Based on 425 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

801-206-4781

Write Your review

Tell us how Luxy Hair made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Luxy Hair 5 star review on 28th September 2025

3851

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is my second purchase of 20 inch seamless dimensional extensions. I have a lot of my own hair but it is the worst—as fine as cotton candy. So let me tell you guys, I have spent thousands on professional salon extensions. From tape-ins that cost over a grand that felt and looked like horsehair, and probably was, to sew-ins that were worse. The sew-ins effed up my scalp and follicles. It took 2 years to grow back a bob, that’s how bad they were. Both types were impossible to style as they wouldn’t hold a wave. Honestly, it was like wearing fishing line. Then one fine day, I heard about Luxy. I ordered the Sun-kissed brown. Not only were they elegant and matched the same fine texture of my own hair, but by treating them with Oloplex I was able to get almost a year of daily wear. Next, I purchased the Bronde 20” ones. These were even more subtle. I love my look. These are the best hair extensions and the staff are so professional at Luxy Hair. Get these!”

Helpful Report

Posted 1 month ago

Thank you for taking the time to share your feedback, Claire! We appreciate hearing your detailed review and have shared it with our team :) Please reach out to us at info@luxyhair.com for any questions along the way - we're here and always happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“Just what I wanted! I was a bit skeptical about the color but it turned out to be a perfect match!”

Helpful Report

Posted 1 month ago

Thank you for sharing! Your hair looks absolutely beautiful! Please continue to enjoy your Mocha Bronde Balayage Luxies :) Warmly, Luxy Hair Support

Posted 1 month ago

“PERFECT!!! The color is matching absolutely amazing! The quality is outstanding! I'm very happy with them!!”

Helpful Report

Posted 1 month ago

We love hearing your comments, Gabriela! Thank you for sharing :) Warmly, Luxy Hair Support

Posted 1 month ago

“I’ve been with Irresistible Me for over 10 years and almost $1500 worth of extensions. The last 2 years their hair has gone downhill. I tried Luxy just recently and my goodness. The quality of this hair is amazing! No tangle, easy to install. My only negative feedback is my hair is thick and would recommend Luxy thinking of having a thicker set.”

Helpful Report

Posted 2 months ago

Hi Lisa, Thank you for sharing your positive feedback. We appreciate hearing from you and welcome to Luxy :) Kindly touch base with us for any questions along the way. We're here and happy to help! Warmly, Luxy Hair Support

Posted 2 months ago

“Beautiful hair very easy to install”

Helpful Report

Posted 2 months ago

Great to hear your positive feedback :) Please continue to enjoy your set and reach out to us at info@luxyhair.com for any questions along the way. Wishing you a lovely rest of your day! Warmly, Luxy Hair Support

Posted 2 months ago

“Aun no las he usado pero se nota muy bue calidad”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review, Karen! Warmly, Luxy Hair Support

Posted 2 months ago

“Luxy has had incredible customer service any time I've had questions for them. I've been wearing luxies egularly for many years due to hair loss from prescription meds. I'm all about the undetectable natural look I find with the halo and i am thrilled with the new dimensional colors.They are gorgeous and I found a perfect match to complete an easy to use, natural, beautiful confidence boost.”

Helpful Report

Posted 2 months ago

Hi there! Thank you for sharing your feedback. We appreciate hearing from you. Please reach out to our customer service team at info@luxyhair.com - they are happy to apply the discount to your order and refund you back :) We look forward to hearing from you soon! Warmly, Luxy Hair Support

Posted 2 months ago

“Love Love Love...probably on a dozen sets by now. Perfect for me”

Helpful Report

Posted 2 months ago

We truly appreciate your loyalty and love of Luxy Hair, Linda! Please reach out any time :) Warmly, Luxy Hair Support

Posted 2 months ago

“After so many disappointments with badly layered haircuts, I decided to risk clip in extensions. After the first day I knew I will never be without them. The look I want, now, is available to me as I wait to grow out the layers. The hair is of good quality and lightweight on my head. I highly recommend.”

Helpful Report

Posted 2 months ago

Thank you so much for sharing your experience! We’re thrilled your clip-in extensions are giving you the look you want while you grow out the layers. It’s wonderful to hear they’re lightweight and of good quality. We appreciate your recommendation. Warmly, Team Luxy Hair

Posted 2 months ago

“Luxy hair has the best extensions I’ve ever tried. They’re silky, have no fall out, and have huge range of shades to choose from. I was color matched by Haven and she suggested the PERFECT shade! They blend beautifully and seamless. It looks like my hair, just more of it. I’m so happy! Thank you so much!”

Helpful Report

Posted 3 months ago

Dear Shae, Thank you so much for your kind review, Shae! We appreciate you sharing your photo - your hair looks absolutely beautiful! We love this shade on you :) Warmly, Kerry

Posted 3 months ago

“I am super happy with my new clip in extensions and the wonderful customer service. I had my hair stylist cut them and she was actually impressed with the brand. I would recommend them to my friends. Thanks so much..”

Helpful Report

Posted 3 months ago

Great to hear, Kathleen! We appreciate you sharing your wonderful feedback with us :) Warmly, Luxy Hair Support

Posted 3 months ago

“So soft, comfortable, & shiny. Easy to apply after watching all the helpful videos. The Baylage effects are amazing.”

Helpful Report

Posted 3 months ago

Great to hear your feedback, Carol. We're delighted to hear that the videos were helpful to you :) Warmly, Luxy Hair Support

Posted 3 months ago

“After multiple samples I finally got an almost close match. The Luxy team were great with my questions and sending over samples. It is a lot of hair given I probably could have gotten away with less, but I went off the recommendation given.”

Helpful Report

Posted 3 months ago

Hi Katya, Thank you for letting us know - we're thrilled that we were helpful to you! Katya, please reach out to us on email at info@luxyhair.com if you have any questions along the way - we're here to help! Wishing you a lovely rest of your day. Warmly, Luxy Hair Support

Posted 3 months ago

“These are the best! I have tried other clip ins with similiar claims that where just as expesive. They did not last very long. Not only do these last a long time but the quality is unmatched! Plus the seamless design makes them oh so comfortable. Wont ever go astray again!”

Helpful Report

Posted 3 months ago

Wow, Esther! We're thrilled to hear your positive feedback about our Seamless clip-in set. We're happy to hear that you are enjoying the quality of your Luxies and that you are finding them so comfortable. Please continue to enjoy your set! Warmly, Luxy Hair Support

Posted 3 months ago

“Luxy has always been my favorite in the past. Tried many due to cost and nothing had ever been as great as Luxy. It is worth the saving $. Quality and how long they last…. Regret trying any others, and I’m not just saying this, missed these extensions so much!”

Helpful Report

Posted 4 months ago

Thank you, Hannah! We appreciate hearing your lovely comments regarding our quality :) Please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 4 months ago

“Incredible quality and colour! I hunted high and low and Luxy was the only place that had perfect colour matches and great choices. I will definitely be using them again!”

Helpful Report

Posted 4 months ago

Great to hear and thank you for sharing your feedback with us :) Please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 4 months ago

“I ordered the scalp filler and thinning bundle—and then ordered the curtain bangs. They were out of the mocha color in the curtain bangs but a simple hair dye did the trick! The quality is amazing and I couldn’t recommend it enough! Confident booster!!!!! If you’re on the fence don’t be! They’re amazing pieces to build your confidence up if you’re suffering from thinning or hair loss! Also emailed the company to let them they were super sweet sent a quick response back! It’s nice to know this is an ACTUAL company that appreciates feedback!”

Helpful Report

Posted 4 months ago

Hi Jennifer, Thank you for sharing your feedback with us. We're thrilled to hear that you are enjoying your Scalp Fill-Ins + Thinning Hair Fill-Ins Bundle, as well as your Clip-In Bangs! Please continue to enjoy your sets! Warmly, Luxy Hair Support

Posted 4 months ago

“matched perfectly, dirty blonde works if you have highlights that are a warm cream tone with dark blonde roots. The cream Luxy halo was too ashy for me.”

Helpful Report

Posted 4 months ago

“I have ordered several times from Luxy and have not found anything that is a better quality for the price. I have referred friends and family.....LOVE”

Helpful Report

Posted 4 months ago

“I’ve been ordering Luxy hair since 2010 and have probably more that 25 orders . I love Luxy hair! The customer service is the best . My only complaint is how the rewards work . It’s frustrating when there is a promo discount that it is restricted/can’t combine to use rewards. I’ve earned the rewards and want to use them accordingly . I appreciate the team accommodating my frustration . Also if I redeem an award and change my mind . I should be able to cancel the redemption and re-redeem . Continue to take care of your customers and we will continue to reward your business with returning business . Thanks for being amazing”

Helpful Report

Posted 4 months ago

Hi Tammy, Thank you for taking the time to send us your thoughtful feedback. We have shared it with the team and enjoyed hearing your comments. Yes, if a redemption is cancelled, you can still access that rewards code and/or those points! We will pop you an email with the instructions for this :) Thanks again for your feedback - we love hearing from you! Warmly, Luxy Hair Support

Posted 4 months ago

Luxy Hair is rated 4.1 based on 425 reviews