Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.25

4.3 Rating 233 Reviews

79 %

of reviewers recommend Luxy Hair

4.3

Based on 233 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Luxy Hair 5 star review on 4th April 2025

3849

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“FANTASTIC! I now have a new lease for life thanks to my Luxy hair extensions. Don’t delay just go ahead and get your extensions you will not be disappointed 💜💜💜💜💜”

Helpful Report

Posted 6 months ago

Wonderful to hear, Mary! We truly appreciate your love and support of Luxy Hair. Please continue to enjoy your set and reach out to us at any time. We'd love to hear from you again :) Warmly, Luxy Hair Support

Posted 6 months ago

“Received my extensions two days after placing my order. They are such great quality! I will only ever be purchasing my hair extensions through Luxy. They are so soft and thick. Extremely happy with my purchase! I will be recommending them to everyone I know.”

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Posted 6 months ago

Thank you for sharing your 5-star review on Luxy Hair! Appreciate you, Gabriana! Warmly, Luxy Hair Support

Posted 6 months ago

“I love using Luxy Hair! I’m a stylist myself and these are by far my favorite to use!!”

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Posted 6 months ago

Whitney, we truly appreciate your love and support of Luxy Hair. Kindly reach out to us at any time :) Warmly, Luxy Hair Support

Posted 6 months ago

“First halo I had professionally installed and styled. Quality was superb, consistent with other extensions I’ve purchased from Luxy. The Dimensional shades are the best blend of multiple tones. Am extremely pleased.”

Helpful Report

Posted 7 months ago

Hi there! Thank you for your feedback and we're delighted to hear this. Please enjoy your Dimensional Luxies and reach out to us at any time for questions. We're here and happy to help! Warmly, Luxy Hair Support

Posted 7 months ago

“Rapid shipping. Excellent customer service that helped me color match to perfection! Only brand I will continue to use!! Trust me ladies. Don't buy into the tik tok hype about other competitors. Invest in yourself . Super beautiful and high quality. Love them so much ♡”

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Posted 7 months ago

“I absolutely love them, really boasts my self confidence.”

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Posted 7 months ago

Hi Brianna, Thank you for sharing your 5-star review on Luxy Hair! You are looking absolutely stunning in your Luxies - thank you so much for sharing. Enjoy them to their fullest, beautiful. Warmly, Luxy Hair Support

Posted 7 months ago

“These extensions were the perfect color match to blend with my hair. I’ve used many top brand extensions in the past but these are my favorites. Perfect weight for my fine hair. Feels like my own hair! I’m sold!”

Helpful Report

Posted 7 months ago

We really appreciate you sharing your lovely feedback with us! We're thrilled to hear this and please continue to enjoy your Luxies :) Warmly, Luxy Hair Support

Posted 7 months ago

“Wonderful quality! So soft and sooooo much hair!!! Holy cow I have very fine thin ish hair and I only need two wefts! The color is so pretty- I dish a color sample and it matches perfectly! Very happy over all!”

Helpful Report

Posted 7 months ago

Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 7 months ago

“I have tried so many different clip in extensions, and I was so hesitant to try Luxy after being pretty disappointed in other brands. But Luxy is truly the BEST!!!! These last forever, never get tangled or matted, blend beautifully, all the perfect things!!!!!! Absolutely worth every penny!!!!”

Helpful Report

Posted 7 months ago

Hi Margaret, Thank you for sharing your wonderful feedback. We're thrilled to hear this! If you have any questions along the way, feel free to reach out to us - we're always here to help :) Warmly, Luxy Hair Support

Posted 7 months ago

“My stylist LOVED these extensions! The texture and color blended so perfectly with my hair! We need more since I do have a lot of balding spots...sadly. in any case, I ordered another set so we can do the perfect style for me and my elderly head situation. Thank you so much for these! I cannot wait to send you a picture of the final fantasy do!”

Helpful Report

Posted 7 months ago

Thank you so much for your kind review. We're thrilled to hear that you are enjoying your Luxies! Warmly, Luxy Hair Support

Posted 7 months ago

“Love the quality of the hair.”

Helpful Report

Posted 7 months ago

Thank you for sharing your 5-star review on Luxy Hair! Please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 7 months ago

“Great service! My package was delayed/misplace and I contacted Luxy Hair and they immediately gave me a replacement with no charge. I’ve been a loyal customer of Luxy Hair for many years now and will continue to be because of their amazing service!”

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Posted 2 years ago

“Awesome customer service. I accidentally ordered a pair of halo extensions and couldn't cancel my order and was in a total panic! Their customer service was quick to reply the entire time through the process! It calmed my nerves so much, thank you!!! I've also used their extensions before, I've been pleased!”

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Posted 2 years ago

“The customer service and the product quality were wonderful. The color was way too dark! Thank you for making returns easy”

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Posted 2 years ago

“Amazing customer service!”

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Posted 2 years ago

“Great customer service made sure my package arrived”

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Posted 2 years ago

“Incredible experience with this company from start to finish. AMAZING customer service, super fast shipping time, and insane product! I’ve never felt so confident. What an awesome brand! Absolutely recommend. My first pair of extensions. :)”

Helpful Report

Posted 2 years ago

“Trish in customer service returns was great The hair was beautiful I unfortunately wasn’t able to clip them in not at anyone’s fault but my own Thank you Lucy for letting me try I will see which one my hair stylist uses and may reorder different style thank you”

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Posted 2 years ago

“Excellent customer service”

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Posted 2 years ago

“I love the quality and the customer service was amazing too. Quick refund for the items that I needed to return and hassle free. They charge $10 for items returned, though.”

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Posted 2 years ago

Luxy Hair is rated 4.3 based on 233 reviews