Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.17

4.2 Rating 351 Reviews

76 %

of reviewers recommend Luxy Hair

4.2

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

801-206-4781

Write Your review

Tell us how Luxy Hair made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Luxy Hair 5 star review on 28th September 2025

3852

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“They are horrible and the hair looks fake”

Helpful Report

Posted 2 months ago

Hello, Thank you for sharing your feedback and we’re sorry to hear this. Please reach out to us at info@luxyhair.com so we may help you further. Warm regards, Luxy Hair Support

Posted 2 months ago

“I love them! I ordered them less that tow weeks before my daughter's wedding because I was having my hair cut and highlighted. I paid the extra money for quick shipping and they came when they were supposed to. I was not sure if they would be the right color and length, but they were absolutely perfect!! I took the suggestion for the color from their service and length referral from the stylist that was doing all the hair and make up for the wedding. I can't believe how well they matched and how great they looked. I will order from Luxy again and tell everyone I know to do the same.”

Luxy Hair 5 star review on 26th December 2025

Helpful Report

Posted 2 months ago

Hi Lee, Thank you so much for sharing your wonderful experience! We’re thrilled the Luxy Hair extensions were perfect for your daughter’s wedding, matched beautifully, and arrived on time. If you ever need color or length tips again, we’re here to help. Warmly, Luxy Hair Support

Posted 2 months ago

“I absolutely love my new Luxy Hair! I purchased the 24” Dark Brown Balayage clip-ins and was pleasantly surprised by how much hair I received. My hair is thinning a bit, but not too much yet, so this set gave me more than I expected — which is amazing because I can rotate pieces and make them last longer. They blend beautifully, give me so much confidence, and make me feel pretty and sexy again. Highly recommend!”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you so much for sharing! We’re thrilled the 24” Dark Brown Balayage clip-ins blend beautifully, add volume, and boost your confidence. It’s great to hear they help with thinning hair and that you can rotate pieces for longevity. If you ever need tips on styling or care to keep them looking flawless, we’re here to help. Warmly, Luxy Hair Support

Posted 2 months ago

“Great quality. Great selection of color Great service”

Helpful Report

Posted 2 months ago

Hi Francoise, Thank you so much for your kind words! We’re thrilled you’re enjoying the quality, color selection, and service. Warmly, Luxy Hair Support

Posted 2 months ago

“I love my new Luxy scalp fill ins and recommend to anyone I am seriously considering getting another set in a complimenting shade.”

Helpful Report

Posted 3 months ago

Hi Christine, Thank you so much for your kind review! We are thrilled to hear that you are enjoying your Scalp Fill-in set. Yes you can certainly mix two sets together for more color dimension. Kindly reach out for any questions along the way - we're here to help any time! Warmly, Luxy Hair Support

Posted 3 months ago

“This is the 4th time I have purchsed from Luxy. It is my go to for hair extensions! The color match is perfect! I am obsessed!”

Helpful Report

Posted 3 months ago

Thank you, Madison! We truly appreciate your love and loyalty to Luxy Hair. Happy Holidays to you! Warmly, Luxy Hair Support

Posted 3 months ago

“I’ve always purchased the Classic extensions, which have worked great for me, but I wanted to try the Seamless version. I love the concept, and the hair texture itself is beautiful. Unfortunately, I ran into an issue with the way the extensions lay as you move toward the middle and top of the head. The 3 and 4 clip wefts tend to cup and do not lay flat. My hair is fine but not thin, so this was frustrating, especially since this issue isn’t noticeable in the sample shown in the “try before you open” section. Otherwise I would have exchanged these..Because of this, I wouldn’t recommend the Seamless extensions and would suggest sticking with the Classic ones, which lay flat and have always worked well for me.”

Helpful Report

Posted 3 months ago

Hi Rana, Thank you for sharing your feedback here. We appreciate hearing from you! Overall, the Seamless wefts should lie flat on your head too. Kindly touch base with us at info@luxyhair.com if you need more help with this. We're here! Warmly, Luxy Hair Support

Posted 3 months ago

“I bought 24 inch clip in’s in September. I don’t wear them everyday, I oil and use high quality serums after every use. I curl them on low heat. It’s now December and I’ve maybe worn them 10x and they are completely damaged, and dry. I tried washing them and let them air dry, it made them worse. I spent over $500 on this hair and have had better experience buying $200 extensions off amazon. I would save your money and go elsewhere.”

Helpful Report

Posted 3 months ago

Dear Hailee, Thank you for sharing your feedback with us and we're sorry to hear this. Hailee, please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 3 months ago

“Love my Classic Clip in extensions!”

Helpful Report

Posted 3 months ago

Hi Lisa! Thank you for reaching out. Lisa, we love your custom-dyed Luxies - what a beautiful shade! Please continue to enjoy your set and Happy Holidays! Warmly, Luxy Hair Support

Posted 3 months ago

“Love these rollers! So easy to use and they gave my hair so much volume.”

Helpful Report

Posted 3 months ago

Great to hear, Susan! Thank you for sharing your feedback and please continue to enjoy your rollers. Warmly, Luxy Hair Support

Posted 3 months ago

“I received my hair clip in hair extensions and I was soooo happy. The colour was perfect and the quality was amazing. The package arrived on time and I am thrilled.”

Helpful Report

Posted 3 months ago

Great to hear, Tracy! Thank you for sharing your wonderful feedback. We're thrilled the colour and quality met your expectations and that your package arrived on time. Warmly, Luxy Hair Support

Posted 3 months ago

“First time I ordered Luxy hair extensions I loved them. I went a little blonder so I ordered a new halo. The sample piece matched perfectly! But once i opened the box I realized the ends were way too ashy for my hair. Unfortunately I can’t return now. I’ve tried everything with toning them and nothing has worked. :(”

Helpful Report

Posted 3 months ago

Dear Hayley, Thanks for sharing your experience, and we’re really sorry to hear the ends look too ashy after toning. We’d love to help find a solution. Please send us your order number and a couple of photos of the halo to info@luxyhair.com so we can assess options (e.g., color matching help or an exchange/discount on a future purchase). We’re here to help and want to make this right for you. Warmly, Luxy Hair Support

Posted 3 months ago

“Easy to color match and order. I love my halo.”

Helpful Report

Posted 3 months ago

Great to hear, Shelley! Thank you for sharing your feedback and please continue to enjoy your Halo! Warmly, Luxy Hair Support

Posted 3 months ago

“I love my extensions, the hair is real nice the only thing is that I purchased extensions and a halo, upon receipt I definitely will not use the halo. I ordered based on questions I answered which I think was not clear.”

Helpful Report

Posted 3 months ago

Thank you for this feedback, Sandie. We appreciate hearing from you! Warmly, Luxy Hair Support

Posted 3 months ago

“Love! Everything great from samples to actually selecting my extensions.”

Helpful Report

Posted 4 months ago

Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 4 months ago

“These scalp fill in extensions have changed my daily routine and only require an extra 5 minutes to attach to hair. I purchased the 12 inch and they are the perfect length and color for my LOB. My color is mocha brown. I get compliments on how my hair just looks better yet no one realizes they are extensions. I have uploaded a before and after picture photo.”

Helpful Report

Posted 4 months ago

Hi Julie! Thank you for taking the time to share your comments and beautiful photos - we love the set and color on you! Please continue to enjoy your Luxies and pop us an email at info@luxyhair.com for any questions along the way. We're happy to help! Warmly, Luxy Hair Support

Posted 4 months ago

“These are one of the worst made extensions I’ve ever used. After being a longtime Bellami hair extension customer, I decided to try something new per my hairstylists recommendation. Big mistake. Before I even wore these for the first time one clip had already detached on one side from the tiny thread it was held on with. After about my 10th wear, another clip hanging off. Meaning either re thread it which is extremely difficult, or don’t wear them at all. For $300+ hair extensions this is absolutely unreal. The hair itself is great but what’s the point if u can’t even wear it? Reached out to customer service and of course all they could do was a $20 refund. I don’t mind spending my money as long as it’s good stuff but these are cheaply made. Do not recommend.”

Helpful Report

Posted 4 months ago

Hi there! Thank you for sharing your comments and we appreciate hearing your feedback. We're sorry to hear about the clips, and we've passed this feedback on to our team. Please reach back out to us at info@luxyhair.com if we may help you further, or if you have any other issues with the clips. We're here to help! Warmly, Luxy Hair Support

Posted 4 months ago

“ordering & color matching is so easy. couldnt ask for a better set of extensions”

Helpful Report

Posted 4 months ago

Thank you so much for your kind review! We're delighted that the color matching process was easy :) Please continue to enjoy your set and feel free to tag any Instagram photos with @luxyhair - we'd love to see you in your set! Warmly, Luxy Hair Support

Posted 4 months ago

“I love working with Luxy! Their product is beautiful and user friendly. The customer service is helpful, they reach out to you, and go above and beyond.”

Helpful Report

Posted 4 months ago

Thank you for taking the time to leave your lovely feedback, Melinda! We appreciate hearing from you and reach out to us any time :) Warmly, Luxy Hair Support

Posted 4 months ago

“The hair doesn't look and feel like remi human hair, looks less real than other brands. There's lots of loose hair, every time I brush, style or just use my fingers theough it. The scalp fill ins have different density of hair, one feels more "filled and homogenous" than the other. The package has a tricky sticker, you can only take out a small piece to match the color, but after you open the full container you notice the poor quality and loosen hair since the first brush. And you can't return if the package was completely opened.”

Helpful Report

Posted 4 months ago

Dear Lidia, Thank you for sharing your comments with us and we're sorry to hear this. Lidia, please reach out to us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 4 months ago

Luxy Hair is rated 4.2 based on 351 reviews