Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.14

4.1 Rating 365 Reviews

75 %

of reviewers recommend Luxy Hair

4.1

Based on 365 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email

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Phone:

801-206-4781

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Luxy Hair 5 star review on 28th September 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love my new Luxy clip-ins so much!!!! These are my very first ever hair extensions. They are super lightweight and comfy. Very easy to put in and take out. Watch some videos—lots of great tutorials and ideas out there. Definitely text with a stylist before purchasing. I would have made bad choices and hated these. Mine stylist was great. She got my color matched really well. I don’t color my hair and really thought I would never find a match I’d be satisfied wearing. I’m thrilled wearing these! The photo is the back of my hair with no styling at all, with just a 4 clip and 3 clip weft clipped in the back. Love these! Highly recommended!”

Helpful Report

Posted 1 month ago

Hi Laura, Thank you so much for your kind review! Laura, we're thrilled to hear that our Text A Stylist service was helpful to you and that the color is a great match. Your hair looks great! Please continue to enjoy your Luxies and reach out for any questions along the way - we're here to help! Warmly, Luxy Hair Support

Posted 1 month ago

“I used to buy from Zala hair! I only bought on this website because zala referred it! I bought the 24 inches and 240g, I feel the quality is not as good as zala. I have thick hair so I know I need more grams I used to buy 220g from zala and it was more than enough. The 240g seem like less hair. I will probably never buy again from this website.”

Helpful Report

Posted 1 month ago

Dear Rafaela, Thank you for sharing your feedback with us. Rafaela, please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“I am beyond impressed with Luxy Hair! I have very fine hair, and their extensions are incredibly invisible — you can’t tell I’m wearing them at all. The quality is amazing, and they blend seamlessly for a completely natural look. Their customer service is outstanding; they helped me find the perfect match and were patient and responsive every step of the way. I’m now waiting for a new set of face-framing pieces in dark mocha brown balayage, which will add a soft, natural contrast to my dark gray hair — almost like a subtle lowlight effect. I just know they’ll be flawless. Highly recommend Luxy Hair to anyone looking for gorgeous, high-quality extensions and exceptional support!”

Helpful Report

Posted 1 month ago

Thank you for sharing your detailed review about your Luxy Hair experience, Dorra. We appreciate you taking the time to share your thoughts! Please touch base with us any time - we're here and always happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“I have never used extensions or any hair additions I am getting married 4/26/26 and had a hair and make up trial before my bachelorette party! I loved the look, the feel and the ease of caring for them! I have already recommended Luxy to my bridal party! I have shared a before and after”

Helpful Report

Posted 1 month ago

Dear Andrea, Thank you for sharing your lovely review and photos. You look beautiful and your hair looks absolutely gorgeous! Andrea, we wish you the very best for your upcoming wedding! Warmly, Luxy Hair Support

Posted 1 month ago

“I hesitated to purchase a halo piece for so long, and now I regret waiting! The ultimate compliment is my husband said to me the first time I wore it-your hair looks great what did you do to it? Friends also say-something is different but they cant put a finger on it! The color matches my hair perfectly. It gives a few inches of length but the fullness allows me to wear my hair down more and is flawless. thank you!!!!”

Helpful Report

Posted 1 month ago

Wow, thank you for sharing your Luxy Halo experience, Janelle! We're delighted to hear that you are enjoying your Halo set and that the color is a great match. Please continue to enjoy your set and reach out to us at info@luxyhair.com for any questions along the way :) Warmly, Luxy Hair Support

Posted 1 month ago

“The quality of the product is cheap. The designs of the halos & toppers actually do more damage or need additional tape just to work. I love Hidden Crown but since they went out of business & recommended Luxy, I thought it would be similar. It is not and do not waste your money.”

Helpful Report

Posted 1 month ago

Dear Lindsey, Thank you for sharing your feedback with us and we're sorry to hear this. Lindsey, please touch base with our team at info@luxyhair.com if we may help you further with this. We are here to help! Warmly, Luxy Hair Support

Posted 1 month ago

“Coloring has gone very wrong in the last year I bought 3 colors that a stylist suggested and one was copper not ash and wasn't even close to another set I have and 2 were the exact same color to different shades were ordered. Have had very good luck for years but last year colors have went all over the place. I understand tones and color can vary but not to this extent.”

Helpful Report

Posted 1 month ago

Hi there, Thank you for sharing your experience and we're sorry to hear this. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“Great hair can be curled is full great color match easy to use Shorter length option was perfect for me”

Helpful Report

Posted 1 month ago

Great to hear your positive feedback, Kathi. Thank you for sharing and please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 1 month ago

“I love my extentions! I got them to add length and dimension to my hair. They are perfect.”

Helpful Report

Posted 2 months ago

Dear Brianna, Thank you for sharing your lovely review and your photo - your hair looks beautiful! Brianna, please continue to enjoy your Luxies and reach out to us for any questions along the way. We're here to help! Warmly, Luxy Hair Support

Posted 2 months ago

“Excellent quality seemless hair extensions. I’ve gotten several compliments & no one knows it’s not all my hair. The blonde balayage is stunning & once I had my stylist add some lowlights to my own hair, it was a perfect color match. Just purchased the hair oil & the hydrating masque to prolong the life of the extensions. Truly love Luxy!”

Helpful Report

Posted 2 months ago

Dear Christa, Thank you so much for your kind review! We appreciate you taking the time to send us your feedback. Please continue to enjoy your set - we're here for any questions! Warmly, Luxy Hair Support

Posted 2 months ago

“The hair is beautiful but the box arrived already have been open. The seal had been carefully cut and the stickers lightly removed so unfortunately if I did want to return I couldn’t. I’ve bought this hair several times before so I kept it!”

Helpful Report

Posted 2 months ago

Dear Jamie, Thank you for reaching out and we appreciate your feedback. Jamie, we are finding that the outside white stickers are coming undone during transit, and we will be making some upcoming changes. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“After trying many hair extensions over the years, these are the first ones where the hair does not fall out of both the wire and clip ins that I bought. Very easy to blend and they do not get tangled, which is awesome!!!”

Helpful Report

Posted 2 months ago

Thank you for sharing your 5-star review on Luxy Hair! Warmly, Luxy Hair Support

Posted 2 months ago

“I have to be honest. The “fringe” clip ins were terrible. I washed and styled them. They sit so far off my scalp. The piece does not blend and it looks awful. Defiantly won’t be making another purchase.”

Helpful Report

Posted 2 months ago

Dear Katherine, Thank you for taking the time to send us your feedback. We will also pass this along to our team. Kindly reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“I love my Luxy halo and have bought many - but I left off a star for the adjustable band. It’s not simple to do and I liked it better when they sent multi sizes. For the price we should get a do it yourself project,”

Helpful Report

Posted 2 months ago

Hi Pamela, Thank you for reaching out. We appreciate your feedback and will pass this along to our team for consideration. Thank you again for your comments. Warmly, Luxy Hair Support

Posted 2 months ago

“Best hair extensions I have ever bought! I have ordered many different colours over the years and the quality has remained the same. They also last a very long time and are easy to maintain, wash/style. Their service and delivery is fast and effective.”

Helpful Report

Posted 2 months ago

Thank you so much for your kind review! We appreciate you taking the time to send us your comments. Warmly, Luxy Hair Support

Posted 2 months ago

“The color and quality of the halo is fantastic but the clips are so unnecessary and painful. I don't understand the point of them in a halo.”

Helpful Report

Posted 2 months ago

Hi there! Thank you for your feedback. We will pass this along to our team for consideration. We do have some customers that remove some or all of the clips. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“I used Luxy's stylist to determine the best color. I sent her several pictures and the color that was sent to me was a dark golden blonde that was an awful color and not even close to my submitted pictures. I was very disappointed! Im a level 9 cool blonde!”

Helpful Report

Posted 2 months ago

Hi Maureen, Thank you for sharing your experience with us. We're sorry to hear this, as we do our best to color match using photos of your hair. Each set comes with a tester weft to test the shade in person. As long as the main compartment is still sealed, we're happy to accommodate a return or exchange. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“The quality of hair is very low/cheap. I truly was looking forward to my new halo extensions, and was very disappointed.”

Helpful Report

Posted 2 months ago

Dear Marisol, Thank you for sharing your review and we are sorry to hear this. Marisol, please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“Fast and easy, easy check-out.”

Helpful Report

Posted 2 months ago

Hi Nancy, Thanks so much for sharing! We’re glad the checkout felt fast and easy. If there’s anything else we can help you with, just let us know. Warmly, Luxy Hair Support

Posted 2 months ago

“The hair quality is great however you are out of stock on multiple items so once you find a match you love the next time you try to order it isn’t available. For example I previously bought a halo that was 16 in but now that is no longer available and the only option you had was 12 in.”

Helpful Report

Posted 2 months ago

Hi Alison, Thanks so much for sharing your experience. We’re glad you love the quality, and we’re sorry about the inventory gaps. We know how frustrating it is to find a match you love and then see it unavailable. If you’d like, we can keep you posted on restocks or help you find a close match that’s available now. Please let us know your preferred length/colors and we’ll assist you at info@luxyhair.com Warmly, Luxy Hair Support

Posted 2 months ago

Luxy Hair is rated 4.1 based on 365 reviews