Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.17

4.2 Rating 351 Reviews

76 %

of reviewers recommend Luxy Hair

4.2

Based on 351 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th September 2025

3852

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Best hair extensions I have ever bought! I have ordered many different colours over the years and the quality has remained the same. They also last a very long time and are easy to maintain, wash/style. Their service and delivery is fast and effective.”

Helpful Report

Posted 1 month ago

Thank you so much for your kind review! We appreciate you taking the time to send us your comments. Warmly, Luxy Hair Support

Posted 1 month ago

“The color and quality of the halo is fantastic but the clips are so unnecessary and painful. I don't understand the point of them in a halo.”

Helpful Report

Posted 1 month ago

Hi there! Thank you for your feedback. We will pass this along to our team for consideration. We do have some customers that remove some or all of the clips. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“I used Luxy's stylist to determine the best color. I sent her several pictures and the color that was sent to me was a dark golden blonde that was an awful color and not even close to my submitted pictures. I was very disappointed! Im a level 9 cool blonde!”

Helpful Report

Posted 1 month ago

Hi Maureen, Thank you for sharing your experience with us. We're sorry to hear this, as we do our best to color match using photos of your hair. Each set comes with a tester weft to test the shade in person. As long as the main compartment is still sealed, we're happy to accommodate a return or exchange. Please reach out to us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“The quality of hair is very low/cheap. I truly was looking forward to my new halo extensions, and was very disappointed.”

Helpful Report

Posted 1 month ago

Dear Marisol, Thank you for sharing your review and we are sorry to hear this. Marisol, please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 1 month ago

“Fast and easy, easy check-out.”

Helpful Report

Posted 1 month ago

Hi Nancy, Thanks so much for sharing! We’re glad the checkout felt fast and easy. If there’s anything else we can help you with, just let us know. Warmly, Luxy Hair Support

Posted 1 month ago

“The hair quality is great however you are out of stock on multiple items so once you find a match you love the next time you try to order it isn’t available. For example I previously bought a halo that was 16 in but now that is no longer available and the only option you had was 12 in.”

Helpful Report

Posted 1 month ago

Hi Alison, Thanks so much for sharing your experience. We’re glad you love the quality, and we’re sorry about the inventory gaps. We know how frustrating it is to find a match you love and then see it unavailable. If you’d like, we can keep you posted on restocks or help you find a close match that’s available now. Please let us know your preferred length/colors and we’ll assist you at info@luxyhair.com Warmly, Luxy Hair Support

Posted 1 month ago

“Love the bundle color matches perfect. Adds fullness to very thin hair.”

Helpful Report

Posted 1 month ago

“Only had for a short time but hair is good quality”

Helpful Report

Posted 1 month ago

We really appreciate you sharing your lovely feedback with us! Please continue to enjoy your Luxies and let us know if we can help in any way :) Warmly, Luxy Hair Support

Posted 1 month ago

“I am in complete shock how good my hair looks! The color match was unreal! The thickness of the hair was top notch! And they came next day! I took them to my hairdresser to get layered in my hair and even she was shocked how well they already blended. I am a customer for life now 10/10”

Helpful Report

Posted 1 month ago

Wow, Felisha! Thank you for sharing your wonderful review and gorgeous photo!. Your hair looks amazing!! Please continue to enjoy your set and reach out to us any time for questions. We're here and happy to help! Warmly, Luxy Hair Support

Posted 1 month ago

“Nice hair, but I couldn’t figure out how to wear it without it looking fake. Does not go on easy. Wish I could return.”

Helpful Report

Posted 1 month ago

Hi Kandice, Thank you for sharing your feedback. Kindly check out our tutorials on our YouTube channel, and please feel free to reach out to us at info@luxyhair.com for further help here too! Warmly, Luxy Hair Support

Posted 1 month ago

“Beyond in love with my luxies I have only worn your extensions. My first set was bought for me in high school!! My goal is to collect them all!”

Helpful Report

Posted 2 months ago

“This is my second purchase from LUXY. Their hair extensions are absolutely fabulous. I purchased the dark grey extensions, which are the best match of all the extensions and/or wigs I have purchased to date. Having the correct color match is very important to me and is what I look for in any hair I purchase. I also used the chat, and the live person was so helpful, answered all of my questions, as well as being very knowledgeable and professional.”

Helpful Report

Posted 2 months ago

Thank you for taking the time to share your feedback with us, Carolyn. We appreciate hearing from you! Warmly, Luxy Hair Support

Posted 2 months ago

“Ive tried lots of different hair extensions but couldnt find a good color match for my blonde till i found luxy. The natural blonde and the natural blond balayage both work great with my color. I wear the natural blonde in the winter and brighten it up with the balayage in the summer. They have more blonde variations than any other company ive found. My only critique is they dont offer the bangs, ponys and buns in all the color variations.”

Helpful Report

Posted 2 months ago

Thank you for your feedback, Haley. Those are both beautiful shades! Please continue to enjoy your sets and we will pass along the product requests to our team as well. Wishing you a lovely rest of your day! Warmly, Luxy Hair Support

Posted 2 months ago

“VERY DISAPPOINTED IN THE QUALITY OF EXTENSIONS. NOT ENOUGH HAIR ATTACHED. HAIR ITSELF IS VERY FINE WITH NO BODY OR WAVE. COLOR IS GOOD. EVEN WORSE THAN ZALA 2024 ZALA 2021 WAS GREAT WORKNG WITH GEL AND MOUSSE TO ADD BODY”

Helpful Report

Posted 2 months ago

Hi there! Thank you for reaching out and for sharing your feedback with us. We're sorry to hear this. Please reach out to us at info@luxyhair.com so that we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“Great assistance with color matching and ability to answer all my questions and concerns honestly and helped me make my decision with confidence. Can’t wait to get my Luxies!”

Helpful Report

Posted 2 months ago

Great to hear, Jane! We appreciate you sharing this feedback with us :) Warmly, Luxy Hair Support

Posted 2 months ago

“For the price of these extensions I am disappointed. I can tell there’s a lot of synthetic hair. I’ll come back after a couple wears to update.”

Helpful Report

Posted 2 months ago

Dear Marissa, Thank you for taking the time to share your feedback. We're sorry to hear that you feel this way. Please note that our Luxies are made with 100% remy human hair. Kindly touch base with us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 2 months ago

“Consistently lovely hair, quick delivery and super customer service! I have been a loyal customer for 10+ years! Other brands just don’t come close to the quality or the value.”

Helpful Report

Posted 2 months ago

Hi Linda, We appreciate your love and loyalty of Luxy Hair. Thank you, Linda! Warmly, Luxy Hair Support

Posted 2 months ago

“High quality product.”

Helpful Report

Posted 2 months ago

Thank you for sharing your lovely comments, Carolyn! Warmly, Luxy Hair Support

Posted 2 months ago

“I love love these extensions. The color matched my hair perfectly. I would highly recommend to anyone who is wanting to invest in extension is to get the color samples. I did and I got the perfect set the first time.”

Helpful Report

Posted 2 months ago

Hi Julie, Thank you for sharing your comments. We're delighted to hear this! Warmly, Luxy Hair Support

Posted 2 months ago

“I absolutely love luxy hair extensions. The hair quality is great and it blends into my hair so well.”

Helpful Report

Posted 2 months ago

Thank you for your lovey feedback! Warmly, Luxy Hair Support

Posted 2 months ago

Great to hear - thank you for sharing! Warmly, Luxy Hair Support

Posted 2 months ago

Luxy Hair is rated 4.2 based on 351 reviews