Luxy Hair Reviews

Name: Luxy Hair
Address: 1250 Flyer Way, Suite 100, Salt Lake City, Utah
Rating: 4.22

4.2 Rating 291 Reviews

78 %

of reviewers recommend Luxy Hair

4.2

Based on 291 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Next Day
On-time Delivery	95%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Could Be Better

Visit Website

Phone:

801-206-4781

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Luxy Hair 5 star review on 28th August 2025

3851

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“I love Luxy Hair, I get so many compliments, they always look amazing and blend in perfect with my hair. I wear them almost every day! 🥰”

Helpful Report

Posted 5 months ago

Hi Ibel, Thank you for sharing your lovely review and beautiful photo. Ibel, please continue to enjoy your Luxies and reach out to us for any questions along the way - we're here to help! Warmly, Luxy Hair Support

Posted 5 months ago

“Been buying from Luxy since 2017. I've looked other places but never have found anything else with great quality to price ratio like Luxy. Always have been a fan of these Extentions.”

Helpful Report

Posted 5 months ago

Dear Rebecca, Thank you for taking the time to leave us your wonderful review. We truly appreciate your loyalty to Luxy Hair! Rebecca, please reach out to us at any time with questions - we're here and happy to help! Warmly, Luxy Hair Support

Posted 5 months ago

“Color match was PERFECT”

Helpful Report

Posted 5 months ago

You look absolutely beautiful, Alison! Thank you for sharing! Please reach out to us at any time - we're here to help with any questions about your Luxies! Warmly, Luxy Hair Support

Posted 5 months ago

“Excellent customer service and personalized hair color match. Fast shipping and extensions are high quality! Definitely would recommend.”

Helpful Report

Posted 5 months ago

Hi Heather, Thank you for sharing your lovely comments with us. We appreciate it! Please reach out to us at any time - we'd love to hear from you again! Enjoy your Luxies :) Warmly, Luxy Hair Support

Posted 5 months ago

“Very good”

Helpful Report

Posted 5 months ago

Dear Liron, Thank you for taking the time to send us your review. We appreciate it! Kindly reach out to us at info@luxyhair.com if we may help you in the future with any questions - we're here and happy to help! Warmly, Luxy Hair Support

Posted 5 months ago

“I absolutely love my Halo extensions. It is comfortable and so easy to put in.”

Helpful Report

Posted 5 months ago

Great to hear this, Chloe! We're thrilled that you are enjoying your Luxy Halo :) Please feel free to tag any Instagram photos with @luxyhair - we'd love to see you in your set! Warmly, Luxy Hair Support

Posted 5 months ago

“I never received my order. Zero communication. No explanation. Didn't get my money back. Thanks for nothing.”

Helpful Report

Posted 5 months ago

Hi Victoria, Thank you for sharing your comments with us. Victoria, we're very sorry to hear this. Please reach out to us right away at info@luxyhair.com so that we may help you further, as one of your items is on backorder. We look forward to hearing from you soon! Warmly, Luxy Hair Support

Posted 5 months ago

“Ordered these in 20 inch length. The hair is in excellent conditon and is super soft. The only issue I have is their version of 20 inches is much different from mine. Theirs was a very "weak" 20 inches. Had to return to get a longer length.”

Helpful Report

Posted 5 months ago

Hi there! Thank you for sharing your review with us. We're delighted to hear that the hair is super soft and that you are pleased with the quality. Please reach out to us if we may help you further with the length at info@luxyhair.com - we're here and happy to help! Warmly, Luxy Hair Support

Posted 5 months ago

“love it! first time using extensions. great customer service, great product, recommended to use by my hairdresser for my wedding”

Helpful Report

Posted 5 months ago

Thank you so much for your kind review, Olivia! We're thrilled to hear this and please feel free to tag any Instagram photos with @luxyhair - we'd love to see your wedding photos! Warmly, Luxy Hair Support

Posted 5 months ago

“I absolutely LOVE the hair quality. I’ve tried a ton of extensions and these have been the best. Worth the money”

Helpful Report

Posted 5 months ago

Dear Jenessa, Thank you for taking the time to share your comments with us. We're sorry to hear this. Jensssa, please reach out to us at info@luxyhair.com if we may help you further with this. It will be our pleasure. Warmly, Luxy Hair Support

Posted 5 months ago

“Excellent quality extensions with great customer service”

Helpful Report

Posted 6 months ago

Thank you for sharing your lovely comments, Akshayaa. We appreciate you reaching out to us :) Warmly, Luxy Hair Support

Posted 6 months ago

“I love these hair extensions I ordered the seemless and you can’t tell not one bit I have them on thank you so much 🤗”

Helpful Report

Posted 6 months ago

Hi Cynthia, Thank you for sharing your 5-star review on Luxy Hair! We're thrilled to hear that you are enjoying your Seamless clip-in set. Enjoy your Luxies to the fullest! Warmly, Luxy Hair Support

Posted 6 months ago

“It was easy and informing to order my extensions so excited can't wait to recieved them.”

Helpful Report

Posted 6 months ago

Great to hear, Janet! Please reach out to us for any questions along the way - we're here and happy to help! Warmly, Luxy Hair Support

Posted 6 months ago

“From color match until delivery, everything was spot on!! I was color matched to perfection and all questions were answered quickly and with great knowledge! The extensions are perfect and I love wearing them!!”

Helpful Report

Posted 6 months ago

Dear Sydney, We're thrilled to hear your wonderful comments. Thank you for taking the time to share them with us. Please feel free to share any photos or tag us on Instagram - we'd love to see you wearing your set! Warmly, Luxy Hair Support

Posted 6 months ago

“I’ve had sew in extensions for 3 years and decided to give my hair a break by using a Luxy Halo. The color was darker and much more ashy than shown in the photo but my stylist toned my hair to match. Personally, it’s way too thick and heavy for me. I need about half this much hair.”

Helpful Report

Posted 6 months ago

Thank you for sharing, Jayme! It does look beautiful on you, and we're sorry to hear that it is a bit too thick. Kindly touch base with us at info@luxyhair.com so that we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 6 months ago

“I’m a customer since 2016 And i had very good experience with luxy the hair lasted for yearss thick and silky! .. and my last purchase is really bad quality and expensive price ..i had it in a great condition and within few months it turned frizzy dry and smells burnt after curling within just few months! 💔 so sad I really like this brand and im loyal to it”

Helpful Report

Posted 6 months ago

Hi there! Thank you for reaching out and for sharing your feedback with us. We're sorry to hear this. Please touch base with us at info@luxyhair.com if we may help you further. It will be our pleasure. Warmly, Luxy Hair Support

Posted 6 months ago

“Definitely one of the best quality hair extensions I’ve had in over 15 years. Feel super soft and thick and blend perfectly. I can tell they are going to last. I live in Australia and they arrived within a few days. Customer service was very prompt regarding colour match enquiry. Very happy with my purchase.”

Helpful Report

Posted 6 months ago

Hi there! Thank you for your kind review. We're delighted to hear that you are enjoying your set and that our Customer Service team was helpful to you. Please reach out to us any time - we'd love to hear from you again! Warmly, Luxy Hair Support

Posted 6 months ago

“Been shopping Luxy hair for over 6 yrs now and I’ve always loved your products and quality. I’ve noticed through the years the product is not as high quality and corners are being taken - for example I received my new order today and there were only 2 strings for my halo… both sized extra large? I’m not sure what I’m supposed to with an extra large? Only because I have purchased many times before I had a back up of past order strings but this is the kind of lack of attention, cutting corners I’ve noticed over the years.”

Helpful Report

Posted 6 months ago

Dear Giulia, Thank you for reaching out and we appreciate you taking the time to send us your feedback. Giulia, it seems like you have received our new, thinner adjustable wire. You may see the instructions on how to size it here: https://help.luxyhair.com/halo-hair-extensions-faqs/how-do-i-adjust-my-wire-to-fit-my-head We will also pop you an email with the instructions. Kindly reach out if you need any other help - we're here and happy to help! Warmly, Luxy Hair Support

Posted 6 months ago

“I love my Luxy Hair extensions. I recommend them to everyone who wants extensions.”

Helpful Report

Posted 6 months ago

Love this shade on you, Leanne! Thank you for sharing and please continue to enjoy your Luxies! Warmly, Luxy Hair Support

Posted 6 months ago

“I love my extensions. Before committing, I ordered colir swatches and was able to find an exact match. I was shocked and happily surprised! They are great quality and easy to apply. They are light weight and do not pull on my natural hair. For that I grateful, as I lost 65% of my hair in 2021 from covid and have been unsuccessful at achieving growth since. I feel like myself again!!!”

Helpful Report

Posted 6 months ago

Wow, Shaylene! Thank you for sharing and you look absolutely beautiful! We're thrilled to hear that you are feeling like yourself again. Please reach out to us at info@luxyhair.com if you have any questions along the way - we're here to help! Warmly, Luxy Hair Support

Posted 6 months ago

Luxy Hair is rated 4.2 based on 291 reviews