“i attended following a fall as i had damaged my wrist,even though i had a high lrvel of clinical need EG i was the only patient out of approximately 25 people who required a plaster cast.We kept being by passed and were there for over 5 hours.When we questioned this the receptionist was very rude and told us "if you dont like it leave"what unprofessional behaviour and her male colleague was quite abusive also.We are told to respect hospital staff but they should remember this cuts both ways,they should also treat patients with respect.Its run like a cottage hospital in future i will use the RSH hospitalin southampton because they really do run a professional outfit.”
“I attended the Endoscopy Unit on 14.4.25. All the staff could not have been more efficient, friendly, patient and kind. We have experienced the same reception and attitude in all the other units that we have been referred to. How lucky we all are to have such an asset, which we call the family hospital, meaning the staff, as well as the patients. Thank you all for your kindness patience and understanding.”
“On Sunday 26rh January I brought my wife Beverley to the UTC for treatment following a fall at Milford on Sea tennis club.
From the very outset when she was seen at the UTC she received exemplary care and treatment. I must mention in particular Nurse ALISON who attended to my wife and plastered her leg following X-ray.
She was outstanding and we would like to thank her. She is a credit to the Nursing Profession.
Having said this all your staff at UTC were excellent and deserving if our thanks.
Best wishes to you all.
Christopher T. Cabot.”
