“i attended following a fall as i had damaged my wrist,even though i had a high lrvel of clinical need EG i was the only patient out of approximately 25 people who required a plaster cast.We kept being by passed and were there for over 5 hours.When we questioned this the receptionist was very rude and told us "if you dont like it leave"what unprofessional behaviour and her male colleague was quite abusive also.We are told to respect hospital staff but they should remember this cuts both ways,they should also treat patients with respect.Its run like a cottage hospital in future i will use the RSH hospitalin southampton because they really do run a professional outfit.”
