Magnet Reviews

1.7 Rating 125 Reviews
B-
Happiness Grade
B-

Customer Service - Good

73.33%
Industry Average
We purchased a kitchen via the on line team and Roche branch in Cornwall. Service has been appalling: Kitchen delivered with units wrong and missing and no worktop at all : Branch have been very unhelpful and Area manager I has no idea what is happening and isn’t interested: I would never purchase from them again :
posted 1 year ago - Lisa Wendorf
We were very impressed with the customer service we received, a majority of our painted doors had water marks on them and as a good will gesture, Magnets replaced all the doors that had marks, very impressed with their service
posted 2 years ago - Anonymous
I recently bought a kitchen from Clare in the Stockton branch and the whole service from buying to fitting was excellent. I would recommend anyone to visit Magnet and see Clare and she will look after you from start to completion
posted 2 years ago - Anonymous
We went to Magnet Beckenham and were very pleased with the service from start to finish.
posted 2 years ago - Esme Lorraine Inegbu
Always sceptical with reviews as they could All be bad or anonymous or complete lies by individuals Made up my own mind where to buy my kitchen and after atrocious awful service from wren and wickes I decided to use Magnet kitchens and all Was perfect - well designed - great customers service by the whole store and kitchen is a £16,000 delight . Recommended to all my friends
posted 3 years ago - Sharon Asher
The customer service I have received from the archway branch has been exceptional.
posted 3 years ago - Anonymous
Excellent customer service experience. Staff very knowledgeable of products and great price
posted 3 years ago - Mohammed Sadiq