Maisons du Monde Reviews

1.2 Rating 124 Reviews

5 %

of reviewers recommend Maisons du Monde

Company Reviews

Questions

Metrics

1.2

Based on 124 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 36%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How quickly does Maisons du Monde resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 72% of reviewers feedback is Maisons du Monde takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

0.00%

Industry Average

“ I then read all of the negative reviews from other customers about lack of delivery, bad customer service, faulty or broken items and a general sense of ineptitude so decided to just bite the bullet and ask for a refund. ”

- Anonymous

“ I have never seen such a bad, unreliable, unethical company with such poor quality products and such a bad customer service. After you place your order they never refund your money back rather they give you voucher. I could not find anything in this company to buy that has a value. Unfortunately they have stolen over €2,000.00 from me and not even answering my phone calls. Never to do business with them ever again. ”

- Derya Brown

“ We then spent several hours back and forth between Maison Du Monde's customer service and Panther's, both parties blaming each other for what allegedly was a "missing item" - LOL, a 36kg / 190cm piece of furniture is "missing", on the day it's due to be delivered after several notifications from both Maison Du Monde and Panther confirming it was being delivered! Absolutely ridiculous. ”

- King Corsica

Maisons du Monde Reviews

Customer Service - Bad