marchandwatches.com Reviews

4.6 Rating 64 Reviews
91 %
of reviewers recommend marchandwatches.com
4.6
Based on 64 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
On-time Delivery
Greater than 90%
Customer Service
Communication Channels
Email, Live Chat
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marchandwatches.com 5 star review on 4th February 2024
Anonymous
marchandwatches.com 5 star review on 19th May 2022
Nigel Ashworth
marchandwatches.com 5 star review on 21st September 2020
Jon Kitchner
Anonymous
Anonymous  // 01/01/2019
My watch is more than satisfactory, however the customer service experience didn’t quite match it. The email confirming the receipt of the order for a driver chronograph MKII Blue Reverse Panda was received promptly and advised that a further email would be sent when the watch was going to be dispatched. I did receive a further email telling me the watch was on its way. Fine, except I had been wearing it for half the day by the time that email was received. As I was home that day it didn’t cause a problem but it is generally good to know when items like this are going to be delivered as I needed to sign for it. Come on Marchand, excellent watches need and deserve excellent communications – maybe next time OK?
Helpful Report
Posted 2 months ago
marchandwatches.com is rated 4.6 based on 64 reviews