Marks And Spencer Reviews

“ This girl Went out of her way to help us Absolutely delighted I would like to commendLovepreet for her outstanding service during our recent visit to the café. ”

“ I have been an avid buyer of M&S underwear (as well as food) for years. Last week, armed with my voucher I was bought as a present, I popped into M&S (in Sutton Surrey) to purchase some new underwear. Despite being, what appeared to be short staffed, Kamal (from lingerie) was a stand out member of your staff. Although all other staff at the pay counter were also friendly, welcoming & wanted to assist. With my specific request for assistance- Kamal listened to my requirements with patience Then armed with this assisted perfectly, while remaining professional, friendly & lighthearted. I left M&S in Sutton, with my faith that excellent customer service was still alive! ”

“ I never shop in M&S now as a minority of the staff are so impolite - similar to Waitrose - the customer service has gone downhill in both - such as shame you both used to beacons of politeness - the sign of the times - I wish you all the best. ”

“ Recently went to our local store with an e card guy behind the counter was very patient and sorted us out .excellent customer service. ”

“ I have always been happy with Marks And Spencer customer service. ”

“ Have always been satisfied with service from M&S but today very disappointed took our great granddaughter age 5 to cafe in preston (she is gluten intolerance) all they could offer her were chips no baked potatoes sandwiches etc .I think this needs to be addressed in all your cafes ”

“ Excellent service Beautiful flowers delivered Highly recommend and very fair pricing Well done ”

“ I went for a bra fitting today at westfields i was very happy with the service, the lady was Asian, she made me feel comfortable and at ease, easy to talk to, explained why and what bra's was suitable for me she went the extra mile and an asset to m/s smiling all the time very good customer service I would recommend family and friends the service is free thats a bonus thank you ”

“ Took my daughter for a bra fitting service to Cheshire Oaks today, And a Couple of months ago I took a lady I support there for a bra fitting. 100% amazing service off the ladies there, I would definitely recommend booking a bra fitting service. ”

“ Bra fitting service by Janet at Rubery store was the best service ever. Discreet, efficient, friendly, professional, sensitive...I could go on. Absolutely wonderful. 10 out of 10 ”