Marks And Spencer Reviews

“ Went into M&S in Charlton on the off chance that I could be measured for a new Bra. A lovely lady named Sayra had some time before her next appointment so kindly sorted me out. She was very helpful. I left with 2 Bras. Very happy with service. Thank you. ”

“ Excellent customer service and a credit to M&S. ”

“ I used the bra fitting service after being dazzled by the number of different styles and fittings available. ”

“ This girl Went out of her way to help us Absolutely delighted I would like to commendLovepreet for her outstanding service during our recent visit to the café. ”

“ I have been an avid buyer of M&S underwear (as well as food) for years. Last week, armed with my voucher I was bought as a present, I popped into M&S (in Sutton Surrey) to purchase some new underwear. Despite being, what appeared to be short staffed, Kamal (from lingerie) was a stand out member of your staff. Although all other staff at the pay counter were also friendly, welcoming & wanted to assist. With my specific request for assistance- Kamal listened to my requirements with patience Then armed with this assisted perfectly, while remaining professional, friendly & lighthearted. I left M&S in Sutton, with my faith that excellent customer service was still alive! ”

“ I never shop in M&S now as a minority of the staff are so impolite - similar to Waitrose - the customer service has gone downhill in both - such as shame you both used to beacons of politeness - the sign of the times - I wish you all the best. ”

“ Recently went to our local store with an e card guy behind the counter was very patient and sorted us out .excellent customer service. ”

“ I have always been happy with Marks And Spencer customer service. ”

“ Have always been satisfied with service from M&S but today very disappointed took our great granddaughter age 5 to cafe in preston (she is gluten intolerance) all they could offer her were chips no baked potatoes sandwiches etc .I think this needs to be addressed in all your cafes ”

“ Excellent service Beautiful flowers delivered Highly recommend and very fair pricing Well done ”