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Marks And Spencer Reviews

2.8 Rating 2,342 Reviews
C
Happiness Grade
Read Marks And Spencer Reviews
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Phone:

0870 6080505

Location:

Waterside House, 35 North Wharf Rd

C

Customer Service - Average

62.71%
Industry Average
Excellent customer service from a lovely lady called Louisa today at the Oxford branch.She helped me with my first ever bra fitting. Nothing was too much trouble for her.I ended up buying 5 new,well fitting bra's and matching briefs.
posted 1 month ago - Jeanette Lee
Excellent customer service from a lovely lady called Louisa today at the Oxford branch.She helped me with my first ever bra fitting. Nothing was too much trouble for her.I ended up buying 5 new,well fitting bra's and matching briefs.
posted 1 month ago - Jeanette Lee
The customer service was excellent, and the product quality was very good. The item was offered at an affordable price, making it a great value for money.
posted 1 month ago - Anonymous
I am very happy staff named Joy helped me so much good service and explain to me rhe benefit of blue apps
posted 1 month ago - Najir
I bought a suit from the bullring store in Birmingham. Sue from the men’s department and Carol were extremely helpful, excellent customer service thank you.
posted 3 months ago - Bill (driving instructor)
Went into M&S in Charlton on the off chance that I could be measured for a new Bra. A lovely lady named Sayra had some time before her next appointment so kindly sorted me out. She was very helpful. I left with 2 Bras. Very happy with service. Thank you.
posted 4 months ago - Marie
Excellent customer service and a credit to M&S.
posted 4 months ago - Peter
I used the bra fitting service after being dazzled by the number of different styles and fittings available.
posted 11 months ago - Venetia
This girl Went out of her way to help us Absolutely delighted I would like to commendLovepreet for her outstanding service during our recent visit to the café.
posted 1 year ago - Anonymous
I have been an avid buyer of M&S underwear (as well as food) for years. Last week, armed with my voucher I was bought as a present, I popped into M&S (in Sutton Surrey) to purchase some new underwear. Despite being, what appeared to be short staffed, Kamal (from lingerie) was a stand out member of your staff. Although all other staff at the pay counter were also friendly, welcoming & wanted to assist. With my specific request for assistance- Kamal listened to my requirements with patience Then armed with this assisted perfectly, while remaining professional, friendly & lighthearted. I left M&S in Sutton, with my faith that excellent customer service was still alive!
posted 1 year ago - Leighann