Massage Envy Reviews

2.1 Rating 170 Reviews

25 %

of reviewers recommend Massage Envy

Company Reviews

Questions

Metrics

2.1

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.6 out of 5

Popular Questions:

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Customer Service

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How quickly does Massage Envy resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 42% of reviewers feedback is Massage Envy takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

68.97%

Industry Average

“ I had amazing experience with Lily, I read some bad reviews which makes me think it’s no going area but my friend recommended Lily for me and gave me her contact 8503137241, I texted her to fix appointment and she explained the procedure of getting their manager approval to me since I was looking for a real full service session and nuru massage, I followed the procedure and got approved then went there at my appointment time, Lily took good care of me by rendered amazing full service session for me and ended the session with nuru massage. ”

- Tommy Diggins

“ They provide excellent customer service always willing to find you a place on their schedule to make an appointment. ”

- Laurel Andreson

“ Message Envy in Ammon is the best. Great Customer Service. Fantastic massage therapists! Can hardly wait for my next appointment. ”

- Sue R.

Massage Envy Reviews

Customer Service - Average