Massimo Dutti Reviews

1.5 Rating 102 Reviews

11 %

of reviewers recommend Massimo Dutti

Company Reviews

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Metrics

1.5

Based on 102 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 35%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Customer Service

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Hello, I just purchased 3 items 2 night ago online: Order No. 30055359905. Today I noticed that all 3 of the items are onadditionale sale. I did not received my order yet, but wish to know if new sale will apply to my order. Usually in stores have a policy that if garment is purchased and with in 2 weeks is on further sale Im honored by new price. Kindly please inform me if this new sale will be applied on my order. Sincerely Ludmila

Helpful Report

Asked by Ludmila Armata (4 years ago)

ref 6603/765/513 silk cotton tie dye dress apple green size 10 could you let me know if my order has been properly order 30/6/21 from Mrs B Lomer

Helpful Report

Asked by Mrs Lomer (4 years ago)