MATCHESFASHION.COM Reviews

1.7 Rating 135 Reviews

16 %

of reviewers recommend MATCHESFASHION.COM

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Metrics

1.7

Based on 135 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 67%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Just realised after buying a bag after eight years which cost £1600 that it’s not real. Truly gutted like how could you do this??? Disgusted!!! How can you do this? Do not buy from this company. Pure evil!!!

Helpful Report

Asked by Julie (1 year ago)

are your items authentic? where do they come from? if not from flagship stores is it authenticated?

Helpful Report

Asked by Elaina (3 years ago)