MAUVAIS Reviews

3.9 Rating 2,439 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,439 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

Delivery

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Returns

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Customer Service

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How is MAUVAIS returns process?

Helpful Report

(7 months ago)

Greater than 87% of reviewers feedback is MAUVAIS returns process could be better.

Helpful Report

(7 months ago)

0.00%

Industry Average

“ Absolutely disgusting service. I’ve sent plenty emails showing proof of a faulty set and still I haven’t received an email with a returns labels. ”

- Salman Miah

“ Items nice, but poor service in returns - NO SERVICE !!1 Never again ! ”

- Christian Strohecker

“ If you need to make an exchange/return, we have extended our returns period to 35 days. ”

- Ola Thani

MAUVAIS Reviews

Returns - Difficult