MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.92

3.9 Rating 2,442 Reviews

71 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,442 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

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Posted 3 months ago

“says 4-7 business days for shipping. Already at day 9 with no shipping and no FedEx updated tracking.”

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Posted 5 months ago

“I paid $18 for shipping for a $65 shirt. I ordered size S and what I got size was larger than expected. I asked to exchange and they told me to pay for the shipping again! Which is $18 dollars. When they received the merchandise back, they said they don’t have an “extra small” size. When I requested for a refund, both shipping costs were not refunded. So I ended really getting $29 refund. Also you have to wait almost three weeks to get their products. Scammers. Buyers beware!!”

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Posted 6 months ago

“I had a terrible experience with Mauvais. I placed an order weeks ago and never received my items. When I reached out to customer service, they were incredibly unhelpful and argumentative, refusing to acknowledge the issue or offer a refund. I'm extremely disappointed with their lack of professionalism and would advise others to steer clear of this company.”

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Posted 7 months ago

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Posted 7 months ago

“I’ve ordered from them before so I didn’t think that I’d have an issue. I ordered a shirt in October and it never came. I had a few things going on and I didn’t realize it for a while. I checked the FedEx shipment and it said that it was in a truck in another city in my state. It never said that the shirt was dropped off. I contacted customer service and they said that they were backed up because of the holidays but that since it had been a while that they could not issue a refund. It clearly shows on FedEx that it never arrived though. Kind of sucks so I guess I won’t be ordering from them Anymore. I’m done with ordering clothes online.”

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Posted 10 months ago

“Order status and delay Hello there, I placed an order on November 24th, my credit card was fully charged and I have yet to receive my order or get an update on the status of my order... I HAVE SENT MULTIPLE EMAILS THROUGH THE HELP CENTRE AND YET NO ONE HAS RESPONDED. Very disappointing and concerning. I would like to give them the benefit of doubt but it's tough if no one responds to my emails.”

Helpful Report

Posted 1 year ago

“These lot are scammers!! Think twice before ordering and there sizes are way off! MAUVAIS trousers are rubbish!!! - If you order a waist 34’’ it fits like waist 40’’ also there are no options for length so you’ll probably spend an extra 30£ for alternations. Refunds!? Lol good luck!? They don’t return your money!! And there is no contact email and they don’t respond to any emails or to chat box on their website- bunch of thief’s Don’t trust this company!!!”

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Posted 1 year ago

“😡😡😡 🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️🤦‍♂️💩💩💩💩”

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Posted 1 year ago

“I spent a ton of money on clothes that I was excited to get and they never came. I’ve sent several emails to them about it and have not heard anything back from them. Don’t waste your hard earned money.”

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Posted 1 year ago

“All the shirts we have received from here have been so spot on. Highly recommend!”

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Posted 1 year ago

“Love the way the clothes fit”

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Posted 2 years ago

“Very good quality”

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Posted 2 years ago

“All of that clothes are legit! Just get it!”

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Posted 2 years ago

“Great fit. Everything looks great and such a comfortable fit while maintaining the fitted look I like. Great company”

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Posted 2 years ago

“Excellent quality”

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Posted 2 years ago

“Fabric feels great and looks great”

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Posted 2 years ago

“Receive package quickly! Item are great!”

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Posted 2 years ago

“I was skeptical at first, but the delivery was fast and on time, I can track it the whole way, and the shirt was a perfect fit! I will be ordering way more in the near future!”

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Posted 2 years ago

“Fast & efficient”

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Posted 2 years ago

MAUVAIS is rated 3.9 based on 2,442 reviews