MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.93

3.9 Rating 2,437 Reviews

72 %

of reviewers recommend MAUVAIS

Company Reviews

Questions

Metrics

3.9

Based on 2,437 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Helpful None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I haven’t received my order yet it’s been over a month”

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Posted 2 years ago

“Shirt was too big. Tried to replace but could not get assistance.”

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Posted 3 years ago

“I have returned the item as the quality is not as good as I expected from the photo. I returned the item through first class mail a week ago but have not heard anything about my refund yet.”

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Posted 3 years ago

Hi Alicia I am so sorry to hear that you have experienced this with an item. Can you please let us know what style this is so we can look into this further. Please contact suppot@mauvais.co.uk and we will assist you in resolving this issue, we really appreciate you as a customer! I can see that my team have refunded you already :) Kindest Regards, The Mauvais Team

Posted 3 years ago

“Love them! Fit perfect 210lbs 6ft Size 38 and still have a lil extra give Ill be buying more.”

MAUVAIS 5 star review on 20th August 2021

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Posted 2 years ago

“Delivery was fast. I’m still figuring out my sizing. I loved the pants I received, but I may need to go down a size. Im 6’4” and 227 pounds. I normally wear a 34/34 in pants. I ordered xtra large, but my next order will be large.”

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Posted 2 years ago

“Hope for more color ways in this”

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Posted 2 years ago

“I have emailed and messages 10 times now and I haven't had a single response and I haven't had my refund yet would help if someone could contact me”

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Posted 2 years ago

“Mauvais is not the store for me to buy anymore. Reason is the fact that, since Brexit, I have to pay an extra amount of import tax on top of the price of the Mauvais articles. This means that I now only buy online at EU-based shops.”

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Posted 2 years ago

“The shirt and pants fit me great. No issues whatsoever. I will be purchasing again very soon”

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Posted 2 years ago

“One of the worst companies I have ever dealt with. Waiting on my refund for more than 3 weeks now!! I demand my money back ASAP! You bunch of cons you holding my money for no reason!”

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Posted 3 years ago

“Product was great and came in two days. Just wish you guys had my items in stock lol but everything was awesome!!”

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Posted 3 years ago

“The pants I ordered were exceptionally well tailored and styled. They were the perfect length, and the stretchiness of the material made them super comfortable. I was hesitant at first about online orders since I like to try things on first, but Mauvais completely changed my perception. These clothes were made for men to look their best both casually and professionally. The express shipping had them arrive in no time too! Couldn't be happier with this order.”

MAUVAIS 5 star review on 16th December 2020

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Posted 3 years ago

“I really think the quality of these items beats couture club and even Jameson carter excellent. I would buy again.”

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Posted 4 years ago

Hi Oliver We are very sorry that you are unhappy with our delivery services. Unfortunately you provided the incorrect shipping address for your order and we could not redirect it as it may have ended up lost in transit. We have resent a brand new parcel to the correct address that we requested from you. We will also take into consideration your feedback for the future. Kind Regards The Mauvais Team

Posted 4 years ago

MAUVAIS is rated 3.9 based on 2,437 reviews