MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.93

3.9 Rating 2,437 Reviews

72 %

of reviewers recommend MAUVAIS

Company Reviews

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Metrics

3.9

Based on 2,437 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pants opening is a little to small!”

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Posted 2 years ago

“Material not as good of quality as i expected”

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Posted 2 years ago

“Delivery was fast, but there was no information about the high custom fees worth nearly 40% of the order”

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Posted 2 years ago

“Tighter fitting than what was originally advertised but regardless are a very nice style”

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Posted 2 years ago

Hi Matthew, We are really sorry to hear you had issues with the sizing - please feel free to contact us on Instagram @mauvais or email (support@mauvais.co.uk) so we can help further :) Thanks for taking the time to leave us a review!

Posted 2 years ago

“My order was received in time, and no damage of the products, thankxx”

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Posted 2 years ago

“Need to exchange or return items”

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Posted 2 years ago

Hey Blane, We are really sorry you've not been able to return or exchange your items. Please send us an email or message us on Instagram for information on how to return your order, we are happy to help :)

Posted 2 years ago

“Like the clothes but needed a different sizes and with them not supplying return labels it is very expensive to ship back especially when I just want an exchange”

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Posted 2 years ago

Hey Dominique, Thanks for taking the time to leave us a review, we really appreciate it :) We are really sorry you found returning items to us expensive, please feel free to email us or send us a message on Instagram to see if there's anything we can do to help!

Posted 2 years ago

“The ordered tshirts are good quality and look amazing. It would have been nice though to know that a duty has to be payed on top of the price.”

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Posted 2 years ago

“I'm a bit disappointed. The pants are too short. You should make sizes for tall guys too. Upgrade your merchandise with sizes for tall bigger guys. The apparels and finishing are both exquisite. Well done on that front. But upgrade for taller guys folks.”

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Posted 2 years ago

Hey Omotayo, Thank you for taking the time to leave us a review. We take all feedback really seriously and we will take this into consideration moving forward. We're sorry you are not able to find the right style for you.

Posted 2 years ago

“Trousers wernt as good as expected but really like thee jumper.”

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Posted 2 years ago

Hey Zach, We are really sorry that the trousers weren't as good as expected - please feel free to get in contact with us by email or Instagram so we can resolve this issue. We are glad however that you like your jumper! Thank you for your support and for taking the time to leave us a review.

Posted 2 years ago

“Hello Duty wasn’t in the delivery costs. I have pay 16€ delivery and 40 extra duty it’s way to expensive. Drip is nice 👍🏼”

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Posted 2 years ago

Hey Martin, Thanks for taking the time to leave a review for us :) We are really glad you love your new drip, and we are really sorry for the import/duty fees. We are aware these can be expensive and we are looking for ways to improve the delivery fees.

Posted 2 years ago

“Love the clothes. But your lack of communication on orders lack”

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Posted 2 years ago

“I like the clothing material, the outfits are nice. The size that I picked was just too small and they ran out of my size so I couldn’t replace what I had.”

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Posted 2 years ago

“Shipping was a pain and huge disappointment. Had to pay an addionnal 80$. Medium white sweater feels like a large Pinstripe pants are way too tight on the ankles, worried it will rip.”

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Posted 2 years ago

“Shipping took a week not 2 days like advertised”

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Posted 2 years ago

“Sizes ran small so had to send back cost be 26 dollars not very happy”

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Posted 2 years ago

“Really poor work on pants”

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Posted 2 years ago

“Love the clothing I purchased, reason I dropped 2 stars is I found the MAUVAIS GREY CHECK ZIP T-SHIRT to be really itchy on the inner seams and I cannot wear it without a singlet or tee underneath. Also One of the t-shirts was too small on my brother who was smaller than the model in the photograph (checked all sizing) for the MAUVAIS BLACK TAPED TEE. Other than that, I must say I really like the clothing and quality from Mauvais (just more disappointed about the Checked Zip t-shirt). Would definitely recommend and would definitely shop here again!”

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Posted 2 years ago

“Very good stuff, but so bad taxes in top. I dont can Order anyctime”

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Posted 2 years ago

“My first purchase I bought the white tee with the Grey and white pants 30w and they fitted perfectly my second order with black tee and Grey and black pants 30w and they are too tight around my thighs..but overall very good quality and will definitely continue to order from you guys...”

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Posted 2 years ago

MAUVAIS is rated 3.9 based on 2,437 reviews