MAUVAIS Reviews

Name: MAUVAIS
Rating: 3.93

3.9 Rating 2,437 Reviews

72 %

of reviewers recommend MAUVAIS

Company Reviews

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Metrics

3.9

Based on 2,437 reviews


Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 74%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	3.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Phone:

07708224408

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Anthony Santiago

Wayne Mann

Dashawn Caldwell

178

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great quality...Trousers were too big so I sent them back for an exchange”

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Posted 2 years ago

“I like the products I ordered. It was my first time ordering from the site and I am not disappointed”

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Posted 2 years ago

“Purchase was easy. Shipping was swift and timely. Quality of products were great and looked like the picture. Only draw back, the pants did come in the waist size I ordered (sz 34) but being 5’7ft the length didn’t stop at my ankles like it does on the brand ambassador. Would be great to have a shorter length pants for shorter individuals.”

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Posted 2 years ago

“Everything was well made, shipped quickly. A lil undersized, I would advise maybe 1 size up if your not skinny. If you are an athletic build maybe 1 size up. I'm 6'3", 213 pounds and normally can get away with a large (slim fit). I will continue to order as the gear is definitely nice but I will order XL for my tops.”

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Posted 2 years ago

“I like the look and quality of the shirt and jacket I purchased. The only concern is your shirts run on the small size. But every thing is very stylish.”

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Posted 2 years ago

“Pretty good quality of fabric the only problem is the printing when you wash it a few times disappear slowly”

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Posted 2 years ago

“Loved the items I purchased. Would have given 5 stars but I didn’t receive my order in the suggested timeframe they provided.”

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Posted 2 years ago

“Good fit, very nice quality.”

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Posted 2 years ago

“My purchase experience was overall good. I will purchase again. My only issues are that so many of the items are always out of stock in my size. The sizing and fit can be the most confusing thing when purchasing clothes online. However, the outfit that I bought, which is one of the ones he wore in a video, fits me perfectly, and the material is very nice. It's top notch.”

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Posted 2 years ago

“Great absolutely great quality, took more than 4 days but the quality is great.”

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Posted 2 years ago

Hey Marshun, Thank you so much for taking the time and leaving this review, it really means a lot. We are really sorry your order took longer than expected to arrive, and this feedback will help us prevent this from happening again! We are pleased you are happy with your new clothes! 🔥

Posted 2 years ago

“Dope 🔥 as f”

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Posted 2 years ago

Hey John, Thanks for taking the time to leave us a great review. We're happy you're loving the clothes, we appreciate you! 👊

Posted 2 years ago

“Great service. Shirt fits great. I was pleasantly surprised with how high quality the shirts feel.”

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Posted 2 years ago

Hey Lemuel, We are so pleased you are happy with your order and had a great experience with us. Thank you for your support, and for taking the time to leave a great review!

Posted 2 years ago

“Good quality clothing and very reliable.”

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Posted 2 years ago

Hey Cameron, We are so glad to hear you are happy with your order! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 2 years ago

“Best friend says it's fits well and good quality material.”

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Posted 2 years ago

Hey Wendorth, We are so glad to hear you love your order and it fits well :) Thanks so much for taking the time to leave a great review for us, we appreciate you!

Posted 2 years ago

“The clothes are of great quality and I love the designs, but if you need to return or exchange the product it is very expensive to ship from the states. sometimes more than the cost of the contents inside.”

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Posted 2 years ago

Hey Jerald, Thanks for taking the time to leave a review, and we are pleased to hear you are happy with the quality and designs of our clothes. We are aware it can be really expensive to return items to the UK, and we are looking for ways to make it cheaper and easier for our customers.

Posted 2 years ago

“Thank you very much, service was good and delivery was good too....sizeing I don't think was accurate which caused me to receive the wrong size...what are your returns policy?”

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Posted 2 years ago

Hey Clive, We are really glad to hear you received a good service and your delivery was prompt :) If you need further info regarding returns, please feel free to email us at support@mauvais.co.uk or message us on Instagram @mauvais

Posted 2 years ago

“In love with my purchase..great quality must say.”

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Posted 2 years ago

Hey Shane, We are so glad to hear you love your order! Thanks so much for taking the time to leave a great review for us, we really appreciate it :)

Posted 2 years ago

“Very good product”

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Posted 2 years ago

Hey Zakariye, We are so pleased you're happy with your order! Thanks for taking the time to leave a great review, we really appreciate it :)

Posted 2 years ago

“The shirt felt smaller than a 2XL. The pants are very comfortable. The jacket is very stylish.”

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Posted 2 years ago

Hey Chandler, We are really sorry to hear the shirt didn't fit as expected, but we are really pleased you're happy with the trousers and jacket you received :) We will make sure your feedback goes to the right team, and thank you for leaving a review!

Posted 2 years ago

“Very good material”

Helpful Report

Posted 2 years ago

MAUVAIS is rated 3.9 based on 2,437 reviews