“I own a small business and was contacted by MCA in hopes of helping my company during our hardship in regards to financial relief for a loan repayment. In the beginning they were constantly in contact with me and seemed like a huge benefit. I consulted my financial advisor and after reviewing what they were offering we decided to go into an agreement. We went through all the necessary steps and procedures and starting paying off the debt. They also informed us that they would contact our original loan company and settle with them for a lessor amount and that we no longer would have to deal with them because MCA was advising them that they were taking over our account. We were told that the first week the old lender would attempt to contact us but to inform them to contact MCA directly moving forward. Unfortunately the calls, emails, letters, etc never ceased as we were told and about six or seven months into the agreement we received an email requesting us to set up our account to get started. This was puzzling since we had already been paying them for over half a year. My financial advisor assumed it had to be a mistake and so we reached out to them to get the situation rectified. Upon talking to them further we were informed that we needed to start the entire process over and that they had never contacted our original lender which explains why the contact continued. We had also reached out a few months in to let them know that they were still contacting us but we were never told that our account needed to be restarted. It wasn't until I received a phone call requesting me to make an extra payment outside of our repayment schedule that I knew this was more than just a mistake or a misunderstanding. I contacted our representative that I had been in contact with this whole process only to be told that he was never my representative and only a customer service agent. The whole ordeal took a turn for the worse and it ended in me having to do a stop payment with my bank as well as threatening legal action to find out where all the money I had paid went to. After about two months they contacted me about a reimbursement but no one is able to tell me what the amount of the reimbursement will be or the date it will be deposited back into my account. I was told only the accounting department could give me those details but that they do not have a contact number. I have emailed the supervisor of the accounting department Micheal Shelby but have yet to receive any correspondence back. I would not recommend utilizing them for any business dealing financial or other wise. This was a complete waste of my companies time and has set us even further back then we started.”
“Everything" they don't help me they just charge me take money from me they complicate everything i almost lose my business because I truly trust them they are a scammers. They don answer. Especially Vicky Cruz is the worst don't trust them they are a scammers. They just going to take your money and do nothing.”
“Total scam I canceled after 6 days and they immediately started asking for money after 2 days before doing anything, all using fake names which I didn’t understand why, other than they are SHADY , did nothing and are still trying to charge me after I canceled . Called BBB and they have a F rating , you can negotiate yourself , stay away from this people !!”
“Absolutely a SCAM. Enrolled with a Email GUARANTEE of settle amount with all fees included. 6 payments from being completed and paid in full they advise they have to extend my bi weekly payments by over $400ea and stretch them out a additional 2 months. Absolutely false advertising and a fraudulent company. They tell you one thing via email and when you agree, they send you a contract to sign that states opposite of what was just told to you via email. False pretenses and EXTREMELY rude. I have had to involve legal counsel at this point.”
“MCA Debt Advisors is a SCAM!!!!, they claim to help with your debt by negotiating the interest rate with your current debt but they never do, you start making payments until you realize that they don’t have anyone work on making a new deal, then when you stop making payments they cancel your agreement and claim that you have fees for all the work the have done, when they return your money they keep most of it as payment, they have scammed me of over $3000”
“This company will do nothing you can't do directly with your lender. They will ask you to place stop payment on ACH, making you default on all loans/advances. Then, the lenders will stack on thousands of dollars.
All this time you are sending money into escrow. When you cancel, they will keep 95% of what you paid in for legal fees”
“The worst ever they we’re supposed to help me with two accounts they help me with one they charge me $7000 we settled on one for 14K and I owed them 16k with their 7000 came to $21,000 so I could have paid them the 16k and saved money so after they settle the firs Acct they wanted to charge me for the 2nd Acct so this company just wants your money I did all the work the just told me don’t answer your creditors phone calls SCAM SCAM SCAM”
“My advice is to just stay away, I realize as small business owners we are not able to get funding like we need. So these Merchant cash advances prey on us and some of us can pay them back and some cannot. Whatever you do, don't use MCA. They are a half ass company meaning they do half the job and not the entire. I now owe more than I did when I first started because of a judgement rendered on me. They didn't even answer the complaint on my behalf. Instead they hid behind emails and text messages. I will stop short of calling them a scam company but they don't have competent people in place to help resolve big cash advance amounts over $5,000.”
“They all lies, and don’t deliver on what was promised. They was being very nice until the point the collected all their money. Then all of sudden they turn out super rude, once the finishing collecting their money.”
“I was deceived by MCA they promised me 50% in debt savings, and what I got was $1000 saving in which I paid right back to them in fees, so I ended up owing more at the end of the day.”
“I can't believe I just got dealt a very bad hand with this group. I was told I was gonna have my debt relief from this program. I had a merchant loan from Caymus Funding in which I was paying 2200.00 a week to. MCA said they can help me cut that in half. As per their advice I was told not to contact Caymus any lo get and that they were gonna take care of it. I was also advised to send any documentation to them also to let them know if Caymus calls. I followed everything that was told to me. Now apparently fees occurred with Caymus and MCA is now saying I need to give them more money after I already paid them everything they asked for in order to stop Caymus with the lawsuit. They are gonna put a judgment on me. I felt I just got the short end of the stick which MCA took advantage of. I would never ever recommend this company to anyone I know. Very very unsatisfied”
“They overcharged me a little over $45,000. After taking their 35% of the money they knocked off the original amounts I owed they still owe me back close to $30,000. It has been almost 60days since all my debts were paid off and I have requested my refund 4 times (twice by phone and twice by email). My reimbursement was showing on my dashboard on their site as an overpayment by me until I started requesting they pay me. Now they changed the information on my dashboard. They are not responding back anymore either. Going to get attorneys involved. I will update this review to show the result I get from them.”
“This company deceives you even at the moment of signing the contract with you. They will tell you that you are in good hands and you do not need to worry about anything, they will do everything themselves and will not take anything from you. but in fact they will take your money and will not help you! they promise you that you will not pay more money than you owe to the creditor, but in fact your debt will increase by 40% and will do it silently, without explaining to you why. if you have difficulty following their payment schedule, they will simply stop talking to you. just keep your money for themselves. THIS IS A FRAUD !!!! ALL THEY DID IT TAKE MONEY FROM ME AND REFUSED TO SOLVE MY PROBLEMS !!!!! BYPASS THEM SIDE !!!!!”
“Not only did they not solve our issues with creditors, they take forever to provide any kind of refund. They also take half of what you paid if you request for a refund for legal fees. To make things worst, they do not even contact you. Very unprofessional and really disappointed. I am in a bigger hole than I was before.”
“I referred a few clients to them. We have found that their initial claims of having good working relationships with MCA companies to be puffery. In one case, two of three MCA companies that they claimed good relationships with would not work with them. Despite repeated calls from their clients, their follow through was poor, no return phone calls, no agreements with the MCA companies despite their continuing to collect fees to settle those debts. There are some good companies out there, but I do not believe MCA debt advisors to be one of them. I will say in their favor that they are professional, albeit completely exaggerating their abilities/competence to complete their deals.”
