“
After speaking to customer service it was agreed I would accept and would get a refund of half the cost, as yet I’ve still not received refund so asking for a review I feel is a little premature.
”
posted 2 weeks ago
- David J
“
Parts of my order didn’t arrive and by the time I had been able to realise I wasn’t eligible for a refund
”
posted 4 weeks ago
- Harry H
“
Unfortunately I had a poor experience because the timber was unusable due to knots having fallen out leaving holes and the machine planing was faulty in several places.
The good experience is I took photos and emailed them and made an imediate follow up phone call and received a refund
”
posted 1 month ago
- Graham D
“
i hope you address this problem. I think a partial refund is due.
”
posted 3 months ago
- Antonio M
“
I paid for primed skirting. Half the order was damaged and not primed. After 5 coats of gloss, I am still able to see the mdf.
Skirting world offered to replace the two damaged and unprimed pieces which was too late as it was already fitted to the wall. They then offered a refund for the cost the two unprimed pieces, which I’ve accepted but it really doesn’t cover the effort I have put in.
”
posted 5 months ago
- Sarah P
“
After a few emails they did refund me the full amount but it was the whole process was a waste of time and effort on a scheduled job that I really didnt need.
”
posted 8 months ago
- Mike W
“
They delivered 2 bosrds of MDF skirting. The skirting was not covering in anything and left outside in the rain on a day when we had a months rain in a day. UNREAL service, UNREAL packaging (none) I Have never experienced anythign like it.
The MDFis soaked through and total warped and unusable.
Please redeliver or refund!
”
posted 9 months ago
- John L
“
2MT Left to return for refund after we finished the house, They totally refused the return & the refund by saying some strange & stupid reasons I never heard in my life despite i said im happy to cover the return cost.
”
posted 10 months ago
- Mustafa Y
“
I would have requested a return and refund, only that the joiner had already cut multiple pieces and fixed up around two doors before I returned home.
”
posted 11 months ago
- Bradley P
“
Happy with product but feel I was over chargded on the fast delivery. Paid over £50 we ordered saturday & didnt arrive until thursday. Feel there was no need to pay the extra. Your website says 2 working days.
I brought this up with the customer services and they said the website was wrong but offered no refund only a credit on my next purchase.
”
posted 1 year ago
- Neil J
