Skirting World Ltd have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
I needed skirting boards and bonding agent for a project is was starting. Skirting World had the right materials; the right advice and a delivery service which was superb. Owen, the driver was professional, courteous and extremely helpful. I did everything online, found everything I needed (twice) I ordered more materials, and couldn't be happier with my purchase, the price and customer service. It's been a fantastic experience.
”
- Neil A
“
A very good company to use. And the best this is the communication. Plenty of emails and the driver texts you day before with the time of delivery. Definitely recommended the skirting is well made and a good price.
”
- Philip B
“
Great products and variety.
Great quality products. I’ve ordered multiple window boards, skirting, architraves, and bespoke mdf cuts that all have been great quality for a very good price.
Only disappointment is that after a delivery query, and a couple of emails, I’ve still had no reply.
”
- Charlie L
“
I needed skirting boards and bonding agent for a project is was starting. Skirting World had the right materials; the right advice and a delivery service which was superb. Owen, the driver was professional, courteous and extremely helpful. I did everything online, found everything I needed (twice) I ordered more materials, and couldn't be happier with my purchase, the price and customer service. It's been a fantastic experience.
”
- Neil A
“
Fast delivery,
”
- Agnieszka S
“
A very good company to use. And the best this is the communication. Plenty of emails and the driver texts you day before with the time of delivery. Definitely recommended the skirting is well made and a good price.
”
- Philip B
“
Three more boards were delivered and one of them was damaged again!
The skirting I chose was nice and the carpenter did a good job, but disappointed with the overall service and believe should get a refund for all the damaged pieces.
”
- Ranjit K
“
We never received our order which was supposed to be posed in June. My husband phoned several times and was told someone would get back to him on each occasion and no one ever did. He phoned today to ask for a refund and I still haven’t received an email to confirm a refund has been processed. Very disappointed with the company and the customer service.
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- Rachel C
“
Their initial response was simply that they couldn't refund a delivery charge because "the item has already been delivered," and they have since completely refused to take accountability for their misleading checkout display.
”
- Louise J
“
I needed skirting boards and bonding agent for a project is was starting. Skirting World had the right materials; the right advice and a delivery service which was superb. Owen, the driver was professional, courteous and extremely helpful. I did everything online, found everything I needed (twice) I ordered more materials, and couldn't be happier with my purchase, the price and customer service. It's been a fantastic experience.
”
- Neil A
“
Excellent product and service
Thankyou
”
- Lee E
“
Three more boards were delivered and one of them was damaged again!
The skirting I chose was nice and the carpenter did a good job, but disappointed with the overall service and believe should get a refund for all the damaged pieces.
”
- Ranjit K
