Skirting World Ltd have a Customer Happiness Grade of A-. Customers love their prices, delivery and customer service but are unhappy with their refunds.
“
Very good selection, good price delivered in good time , all in all excellent.
”
- John M
“
Good price and delivered fast. Driver carried items behind building for me
”
- James P
“
First time I used them brilliant service and brilliant delivery plus good price I will use you again
”
- Andrew T
“
The actual product seems fine and of sufficient quality. They will ignore any notes you put on your order around delivery schedule and any follow up emails enquiring why they ignored your note. You'll get it when they want, not when you are available.
”
- Martyn H
“
The goods are excellent quality,not warped in any way and the ordering and delivery is so easy to do online.
”
- Alan P
“
Excellent quality skirting boards with a perfect finish. The delivery was fast, everything was well packaged, and the customer service was very helpful. I’m very happy with my purchase and would definitely recommend Skirting World to anyone looking for high-quality products.
”
- Adrian K
“
We never received our order which was supposed to be posed in June. My husband phoned several times and was told someone would get back to him on each occasion and no one ever did. He phoned today to ask for a refund and I still haven’t received an email to confirm a refund has been processed. Very disappointed with the company and the customer service.
”
- Rachel C
“
Their initial response was simply that they couldn't refund a delivery charge because "the item has already been delivered," and they have since completely refused to take accountability for their misleading checkout display.
”
- Louise J
“
The product arrived not as described. I have since spent 6 days back and forth over email trying to get a return and refund sorted. Nothing has been done. As of tomorrow it will be one full week since requesting a refund and return. This company is one of the single worst I have ever dealt with in terms of customer service and I could not recommend them less.
”
- Raith A
“
Fantastic service from start to finish, product is exceptional quality too.. I'll definitely be calling upon you again for all our projects at Austin John Ltd.
”
- Anonymous
“
Great product , fast service . Would highly recommend
”
- Neil S
“
Great customer service would definitely use again
”
- Liam L
