“Medek Health is diligent in calling to check in on my wellbeing every month, and this program has helped to make me more aware of my normal blood pressure levels. However, I have not been receiving the monthly record of my daily blood pressure recordings as I requested at the beginning of this program.
I would appreciate it if this record would be sent to me automatically via email at the end of every month in a readable format.
Thank you.”
“Whenever I receive a call from you, most of the time, it’s someone with a heavy foreign accent. With my diminished hearing, I cannot understand them, so I just hang up.”
“I’ve been using your machine for many months now and each time you contact me I state that the machine came with the wrong battery cover so I have to tape or rubber band it to close- and that the reading clears so quickly that it’s challenging to make a note of the reading for my personal record. Every time the caller states they’ll act on my concerns and nothing ever changes.”
