Mercedes Benz Reviews

2.1 Rating 103 Reviews

25 %

of reviewers recommend Mercedes Benz

2.1

Based on 103 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

Phone:

08081565635

Email:

cs.uk@cac.mercedes-benz.com

Location:

Delaware Drive
Milton Keynes
MK15 9BA

How quickly does Mercedes Benz resolve customer queries?

Helpful Report

(2 weeks ago)

Greater than 50% of reviewers feedback is Mercedes Benz takes over a week to resolve customer queries.

Helpful Report

(2 weeks ago)

75.00%

Industry Average

“ He was really helpful and I was really pleased with the service that I had received. ”

- Briony Rudd

“ . From day 1 i have received nothing but great service from ‘Stuart’ and the team, having discussions with Craig to the handover with ‘Adam’ and many more. I cannot knock the service. I was made to feel welcomed, great discussions about my options and affordability, updated, informed. Clearly great customer service and impeccable aftercare. Great work all. Keep it up! You’re all an honour to the company ”

- Laura

“ The service experience at Mercedes is excellent they give the car back with that new car smell. ”

Mercedes Benz Reviews

Phone:

Email:

Location:

Customer Service - Good