Merchbar Reviews

“ I ordered a music CD and waited more than a year for it to be shipped. They kept telling me there was a delay from the supplier. When I eventually decided to cancel the order, they stopped responding to my messages and ignored my request, so I did not receive a refund. My bank is also unable to process a refund since the purchase was made a long time ago. ”

“ I ordered a vinyl November of 2023. I emailed them Jan. 1st 2024. They said they were having "processing issues" but they were working on it "closely" with their supply partner. Well, I have emailed them multiple times since then, with responses that say that they are experiencing high volumes of inquiries. They never get back to me. It is December 2025 and I have no update nor refund. Do not buy anything from here. ”

“ Ordered a vinyl a year ago. I followed up every few weeks It never came. No refund either. ”

“ I immediately canceled the order and asked for a refund. ”

“ They said I could request a refund so I did. ”

“ I was told I would receive confirmation when my refund had been processed. ”

“ AWFUL. They never shipped my $225.62 Christmas order from November 2024. I canceled and requested a refund in March 2025. Emailed them dozens of times and received only canned bot replies. Now they have TAKEN ALL WAYS TO CONTACT THEM OFF THE WEBSITE. Reported them to BBB and the FTC. Absolutely fraudulent company. Horrible experience. AVOID AT ALL COSTS. ”

“ After 8 months, I had had enough and requested a refund. ”

“ SCAM. After 6 months of waiting for my order to be fulfilled, I filed a complaint with the BBB. I get a response the same day, but instead of a refund, they claimed an "error" with processing my return and issued store credit, so my money is still being held hostage by them. ”

“ Seems like a trend. Ordered 2 items, received one. Almost a year has passed and no refund in site, only generic response. Terrible online store. ”