“⭐️
I’m extremely disappointed with Merchtable, especially because this was my fourth purchase from them in 2025 alone. I had previously been a loyal, repeat customer. Looking at other reviews, this seems to be a pattern with them.
I placed an order on November 25, 2025. Merchtable marked it as shipped and provided a UPS tracking number, but UPS tracking has consistently shown “Label created — package not received.” The package was never shipped.
Over a two-month period, I was repeatedly told the order had shipped, then told it was lost, and later promised a “one time courtesy” replacement shipment. None of those statements were true. No item was ever shipped, and no refund was provided.
One item was a pre-order scheduled the second week of December. It is now well past Christmas, and nothing has been delivered. This was the only Christmas gift I had planned for my spouse, and the experience was ruined due to repeated misrepresentation and lack of accountability.
I hope Merchtable addresses this publicly and resolves the issue, because this is not how loyal customers should be treated. It’s awful that so many awesome bands are associated with merchtable, I’m sure in time that will change.”
“NOT a reputable company. Do NOT attempt to check out with Google Pay. Website does not interact with API properly. Twice claimed my card could not be charged with the information. Card was charged both times. I can't dispute the charges until they post with my credit card company.”
“This service was actually laughable. The first agent AGREED that the description did not properly note the shade of "red" as it was printed coral/pink. The manager then chimes in to say it was correct and to basically go touch grass. I'm still laughing. not only was the print quality subpar, the shirt quality is basically tissue paper. @ The Get Up Kids, please use another service!!”
“Merchtable might be one of the worse merch websites around. If you are an artist DO NOT WORK WITH THIS COMPANY. I pray every day these company gets bought out and someone with ANY business skills takes over.”
“Ordered on August, 30 arrived on November,10 with additional 11€ to pay, the horrible Tee seems more a box to wear than a nice t-shirt to show at a concert. I ordered an M size (my usual for everything else) but it’s big, square and long! I surely didn’t expect a stylist item, but at least something wearable, this is not. Never again: it’s a waste of money and - even worse - of expectations.”
“If I could give them Zero stars, I would.
Any band, podcast or other artist who is still using Merchtable, and want to ever have a repeat customer, should quickly leave this platform & hire a provider with the ability to manage their merchandise. (May I suggest Shopify.)
They have inaccurate inventory tracking, misquote shipping dates by up to 4 weeks, will not notify you of any changes & when you contact them to get details, they will refuse to apologize, or admit they made a mistake let alone offer any resolution at all.
I will never again order from anyone using this platform, and not because they made a mistake, but because they aren’t business savvy enough to even apologize for it.”
