Michael Kors Reviews

1.8 Rating 170 Reviews

19 %

of reviewers recommend Michael Kors

Company Reviews

Questions

Metrics

1.8

Based on 170 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over 7 Days
On-time Delivery	Greater than 36%
Accurate And Undamaged Orders	Greater than 69%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Popular Questions:

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Customer Service

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How do I contact Michael Kors?

Helpful Report

(3 days ago)

You can contact Michael Kors by Email, Telephone and Live Chat.

Helpful Report

(3 days ago)

67.50%

Industry Average

“ Very helpful employees, got what I needed. The price was jus right! Good customer service. ”

- Jasmine

“ I ordered a jacket from MK global, got it 5 days later, weekend included(Greece), the size was too big, shipped it back the following day( very convenient via DHL, excellent service). ”

- Anonymous

“ I was in a customer service enviornment for the most part of my working days so when I see an individual go above and beyond, I feel that kind words are in order. ”

- RTR NY

Michael Kors Reviews

Customer Service - Average