“What great knowledge of the products and customer service was excellent and polite. Shipping of the product was same day with delivery from across the country quicker than expected.
I am a returning customer and still microscopes.com.au provides the same excellent service.”
“My microscope order was delayed - not received for 4 weeks although it was posted on the day of ordering. Given that microscopes.com.au indicated it should arrive within 5 days we were disappointed and worried that it might be lost. However Stephen from microscopes.com.au pursued the matter with the post office and doggedly kept at them, keeping us informed. Customer support above and beyond what might often be expected. Now we have it and it is just wonderful. High quality, all working perfectly. Well done microscopes.com.au!! Thanks”
Posted 3 weeks ago
Your microscope was despatched from here on the 15th September the same day as you ordered it online, please bear in mind we are in Perth Western Australia, due to Covid19 Auspost are experiencing longer than expected delivery times, its current status is DELAYED, you provided us with a PO Box as your delivery address, it is only Australia Post that can delivery parcels to PO Boxes, we were unable to use a courier because of this. I am sure you will receive your microscope next week, my apologies for any inconvenience caused.
“Great service with a good range of microscopes on offer.
Their website contains good information and videos to instruct and helped me choose the best microscope for my needs. The microscope I selected is performing well.”
“microscopes.com.au had the items I was looking for and quickly responded to my query for extra information. The fast overnight shipping was much appreciated. I would happily buy from them again and recommend them to others.”
“The microscope I purchased is a birthday gift for my grandson and has not been gifted yet. So I can’t comment on the product except to say that I have had a good look at it and I’m very excited to be giving it as a gift, it looks wonderful.
The online ordering experience was excellent. Very easy (for an aged pensioner!) and considering covid-19 and the distance to ship (WA to Melbourne) it arrived promptly and in excellent condition.