microscopes.com.au Reviews

Name: microscopes.com.au
Address: 20 Pomelaa Way, Clarkson, Perth, Western Australia
Rating: 4.93

4.9 Rating 646 Reviews

99 %

of reviewers recommend microscopes.com.au

4.9

Based on 646 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very comprehensive website. I got exactly what I paid for, as described in abour a week (living in Aus). Their microscopes are very easy to use and my little sister is having a blast learning about the microbes living around her!”

Helpful Report

Posted 2 years ago

“The service has been great, lots of support and guidance from the team.”

Helpful Report

Posted 2 years ago

“Excellent high quality product, as described on the website. My only criticism is that the delivery process was not clearly communicated - no indication of time of delivery. Also no instructions or warranty details included with microscope.”

Helpful Report

Posted 2 years ago

“Informative and Helpful service and prompt delivery.”

Helpful Report

Posted 2 years ago

“Fast shipping.”

Helpful Report

Posted 2 years ago

“The slides are great and the delivery was quick. Recommended!”

Helpful Report

Posted 2 years ago

“Reasonable prices, quick delivery. arrived before estimated date in good condition.”

Helpful Report

Posted 3 years ago

“Service was very good and postage super fast and the microscope was packed well. I would have liked some more advice as I have no experience buying microscopes. My basic questions were answered promptly but not in enough detail. I would have also been happy to have at least had the offer of some more information. I have subsequently found out about some of the microscopy options including dark field or phase contrast and perhaps I may have bought a better grade of microscope knowing at the time these additional methods available. Its taken a lot of additional research to understand what's involved with different types of microscopes. So my advice for anyone purchasing a microscope is to go online, particularly youtube and search for microscope types or options etc. I didn't even consider doing this as I didn't even know what to search for.”

Helpful Report

Posted 3 years ago

“Simple website and worked well, fast to checkout”

Helpful Report

Posted 3 years ago

“Hood company to deal with. Fast postage and good packaging.”

Helpful Report

Posted 3 years ago

“I had very good advice by phone before purchase and the delivery was very quick.”

Helpful Report

Posted 3 years ago

“.............”

Helpful Report

Posted 3 years ago

“The order arrived in a relatively timely fashion. I ordered a blank slides, teaching slides/book and a camera (MA-88) on the website as I have two children and thought that showing the images of slides on a computer screen would be easier than them taking turns looking down the scope. Unfortunately, the camera comes with software only on a CD (which most modern computers/laptops do not have) and despite what is written on your website it does not work with Windows 10. I have checked other websites selling this camera and they list compatibility with Windows XP/Vista and 7 only. Even searching on the internet I could not find an updated driver to allow use with windows 10. This has left me feeling that I was sold goods under false pretenses and I am sure I am not alone. I have a $100 piece of hardware that I simply can't use. My children and I have been very disappointed and I would not recommend the website/store to any of my colleagues with young children as a result of this experience. Update: following this review the owner got in touch and sent me updated software that allows the camera to work with Windows 10. I have suggested that for future customers, providing this software with the camera at the time of purchase will help ensure good reviews, as all other aspects of their service were good.”

Helpful Report

Posted 3 years ago

Hi Jonathan Regarding your disappointment with your camera purchase, this camera does work with windows 10, I will send you AmCap software with WeTransfer now, please accept and download the software, this will work with your camera and windows 10, I have a windows 10 machine here and it works fine, we also have a 60 days full money back guarantee should you not be satisfied with your purchase, please try AmCap and get back to me if you have any further issues or concerns. Regards Stephen Wilkinson.

Posted 3 years ago

microscopes.com.au is rated 4.9 based on 646 reviews