Middlesex Cricket Online Shop Reviews

Name: Middlesex Cricket Online Shop
Address: Unit 32 Wornal Park, Buckinghamshire
Rating: 4.37

4.4 Rating 144 Reviews

83 %

of reviewers recommend Middlesex Cricket Online Shop

Company Reviews

Questions

Metrics

4.4

Based on 144 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

0845 862 5650

Email:

reviews@shop.middlesexccc.com

Location:

Unit 32 Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Pathetic. I ordered a large trad sun hat, this was confirmed. After it had been sent I received an advice which stated that I had ordered an extra small. I phoned immediately and was told it was OK as I could refuse to take the package. I pointed out that the package would certainly be dropped in my porch with no announcement. It has cost me £3 to return it. Very unhappy.”

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Posted 6 years ago

“I Ordered a 2018 diary which eventually came ! The diary was damaged , I called the contact number on invoice numerous times, no answer . I left several messages with my details and to date I still have not had any response . I met with a friend last week ( a life long member ) and she had ordered 2 diaries both of which were damaged. Disgusting service.”

Helpful Report

Posted 7 years ago

Thank you for taking the time to review and give us feedback. Please accept our apologies that you have received the item in this condition. We have taken this feedback on board to avoid this happening in future. Due to our offices being closed over the Christmas period there was a delay in response. We have offered to send a replacement diary if you would still like us to send this please do not hesitate to contact us. We apologise once again for any inconvenience this may have caused you. Please do not hesitate to contact us should you require assistance in the future 0845 862 5650

Posted 7 years ago

“Trying to order online but wouldnt accept the order - kept telling me o enter an email address, but nowhere to enter it .... BUT rang the shop and the response from the staff on the phone was EXCEPTIONAL - really pleasant and helpful. Online service v poor, phone service EXCELLENT”

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Posted 8 years ago

“I haven't received my item.”

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Posted 8 years ago

Dear Graeme, Thank you for your review, I have checked your order and as you placed the order after the next day cut off time the order was dispatched Friday. Due to bank Holiday Monday you parcel will be delivered today. Kind regards, Chloé

Posted 8 years ago

“The customer service was absolutely terrible, I ordered a shirt with my name and two numbers it should of taken two working weeks, it took a month because they forgot to get the k in my name, when I phoned up all they said was well get back to you, then once they finally did they told me it come on one date and be at my house then next. That did not happen, so because I wanted the shirt to go on tour with, bear in mind I ordered other things that came to around £80, they delivered it unprinted, so when I get back they are going to have to pick it up again to re print it, all I got was money back on the printing and a sorry, I am truly disgusted with the way I have been treated. To say I'm angry at this is a understatement, if your reading this make sure you have enough time before you order the top or other items so it gives them enough time to cock it up and get back to you, next time I want something I'm buying it from the shop! Pathetic.”

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Posted 9 years ago

Middlesex Cricket Online Shop is rated 4.4 based on 144 reviews