Middlesex Cricket Online Shop Reviews

Name: Middlesex Cricket Online Shop
Address: Unit 32 Wornal Park, Buckinghamshire
Rating: 4.37

4.4 Rating 144 Reviews

83 %

of reviewers recommend Middlesex Cricket Online Shop

Company Reviews

Questions

Metrics

4.4

Based on 144 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email

Visit Website

Phone:

0845 862 5650

Email:

reviews@shop.middlesexccc.com

Location:

Unit 32 Wornal Park
Buckinghamshire
HP18 9PH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered the diary. Nicely presented. There’s now information then I need- for example I think the thumbnail picture of *every* first team player is a bit excessive. Meanwhile, there’s no page to write your name or contact details... Also, not a fan of how the format of the diary changes midway through the year, I appreciate it’s done for the cricket season but it’s a confusing/annoying”

Helpful Report

Posted 5 years ago

Thank you for your feedback, we really appreciate you taking the time to review. Please be advised we operate the store on behalf of Middlesex and have passed this information forward. Kind regards, Middlesex Cricket Store

Posted 5 years ago

“The shopping experience was okay but could be a lot better. I know the item I bought was a specialised piece, so timing does not come into my review. The actual store site was basic and not easy to explore. I would hope for a lot more from a top county club.”

Helpful Report

Posted 5 years ago

Thank you for taking the time to review and give us feedback. We are sorry to hear you have had difficulties navigating our online Store. We have taken your feedback on board to improve our service in future. Kind regards, Middlesex Cricket Store

Posted 5 years ago

“The quality of the jacket is average. The zip is plastic - not metal - so i wonder how long it will last”

Helpful Report

Posted 5 years ago

“Item purchased with a view to arriving prior to Xmas but arrived well after!”

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Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review and are happy to hear you had a pleasant transaction. I’m sorry that you did not receive your order in time. We can see from your order details your parcel was dispatched in time.We rely on third party couriers to deliver all our parcels but unfortunately this time they have not provided the service which we would expect. Please do not hesitate to contact us with further queries. Kind regards, Middlesex Cricket Store

Posted 6 years ago

Thank you for your feedback, we really appreciate you taking the time to review. We are sorry to hear you did not receive your order in time for Christmas. As stated under our Middlesex Online store terms & conditions: We aim to deliver all goods within seven (7) working days of your order being confirmed. We have looked into your order and can confirm your parcel was delivered within this time frame. Kind regards, Middlesex Cricket Store

Posted 6 years ago

“Product has arrived and is as expected. Initial confirmation of order was instant but delivery was nearly 3 weeks. On chasing order with the shop by phone was told a new batch of shirts had now arrived and item would be sent straight away. Would of been good customer service to know earlier that item was temporarily out of stock and that there would of been a delay.”

Helpful Report

Posted 6 years ago

Thank you for taking your time to review. We are sorry to hear your item arrived later than expected. Your item would have been shown as on order, this information would have been shown on your confirmation email. We advise it can take 10 - 14 working days to receive stock. We apologise that this information was not made clearer and have taken you feedback on board.

Posted 6 years ago

“Good quality items, but I don't think it's good practice to charge people upon receipt of their order. All the other websites I use for shopping charge upon dispatch. In this case, I was charged nine days before the order was sent.”

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Posted 7 years ago

“On this occasion you had the 3 items I wanted in stock - that is not always the case.”

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Posted 7 years ago

“Happy is not word I would use, satisfactory”

Helpful Report

Posted 7 years ago

“Provided the tie I wanted”

Helpful Report

Posted 7 years ago

Middlesex Cricket Online Shop is rated 4.4 based on 144 reviews