“Attended there for my sons 18th, on his 18th. Table had ripped seat so we were put in a booth, which was a squeeze. My son was refused a drink, and the cake that we had bought with us got damaged.”
“We booked Christmas Day ~
Hoping to take the stress away from the day and be somewhere that we enjoy as a restaurant. I was the most disappointed I have ever been in any meal. My mum is a vegetarian and her meal was so unappealing that she left it. For myself I had the turkey, my carrots were rock hard, the broccoli was tough and it was a strain to eat it, my roast patatoes were burnt and hidden under everything so that they couldn't be seen. I was not impressed with the way the turkey was presented, and as someone that does not like stuffing it really turned my stomach that the turkey was wrapped around it and tainted in flavour by it. Don't get me wrong I like this restaurant, however their Christmas Day meal was a washout. Considering how much this cost, I was appalled. I did wonder why there was not more choice, considering that they have the normal restaurant menu. My partner said the quality of the main course was incredibly disappointing, it was dry and did not seem like a fresh cooked xmas meal. It appeared reheated and crusty, he was unimpressed and felt the turkey was like shoe leather, he was embarrased for the restaurant.
Due to the price we did not understand why a glass of drink was not included, especially in light of how poor the food was.
Positives ~ the staff were lovely and it was a pleasure to converse with them especially as they were working xmas day. I was happy with the starter it was delicious and the mince pies were yummy good ones.”
