“A chef’s recommendation main from menu unavailable, came here for my birthday celebration . You would think that there would be better planning for a Saturday to ensure there are enough mains available. Not even any attempt to compensate in anyway, except to say “we have a delivery coming tomorrow” or to say happy birthday or even a goodbye when leaving…..so disappointed. It was never like this before. What a shame!”
“had a pre drink in the bar a pint of lager and a glass of wine 12 pound 25 pence felt robbed cheap wine as well, 2 mains one sweet one floater coffee and a bottle of house wine bill came to 92 pounds 25 pence all told, food was nice but overpriced the drinks well they were a total rip off”
“Waited nearly a hour for food wasn't very hot when it arrived chips weren't fresh triple cooked ones as stated on the menu they were frozen chips will not be visiting again”
“Miller and Carter Ruislip Nov 19 the Zinfandel red wine was very good. The meal was spoilt by the restaurant not being able to cook a steak rare as described in their menu, which says the steak will be mostly red inside. What I was served was grey. Sent the first back but the next was the same. £80 meal for two should be much better!!!!!!!!!!!!!”
“What should have been a great lunch at M&C Sevenoaks spoiled by very poor quality rib eye (twice!) and inability of manager to understand customer service. Starters great, sirloin as usual good but suggest they take the rib eye off the Sunday menu - not good enough for the manager to say (despite paying the £4 premium) it is only an 8oz, on main menu it is 12oz -does that mean its a second rate steak? Thin and with gristle instead of tasty fat. Very few people in restaurant is perhaps an indication the high priced Sunday menu and its quality is not hitting the button. But manager dismisses scoffingly that it wont close. Perhaps he is the problem and to excuse as not the chef's fault - any self respecting chef would have queried why serving poor quality - especially as manager admitted the third complaint about the rib eye today - perhaps he should already have said its off the menu or if the bigger one is so good, swallow the cost and provide it.”
“Miller and carter lakeside... a lot of hype and excitement going there for the first time, even pre booked a table with request to have a booth for family of 4 including child and a birthday celebration (got nothing like) What a waste of time, money and effort. Had the steak, steak burger, chicken and chips between the table, chips were rank! Disgusting! Felt like the days before. Burger was cremated and steak very well done when wasn’t ordered this way... service was poor, very slow and hard work to get a member of staff although there was a lovely young lady “tish” just to bad she had a lot on. For a 3pm booking, empty restaurant I expected more, certainly won’t be returning.”
