Milton & King Reviews

4.8 Rating 418 Reviews
96 %
of reviewers recommend Milton & King
4.8
Based on 418 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 90%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
It’s expensive and I aspect then quality. If you have the pattern at the top right it is not guaranteed that the pattern follow downwards. The print is sometimes a little bit out of place.
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Posted 5 months ago
Wrong parcel was sent, then correct one sent but TNT FedEx were useless, poor information from delivery, never attempted to deliver and yet told us there was nobody home when there was, they just never bothered to knock, I ended up having to go and collect it with one week delay.
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Posted 9 months ago
Dear Guilherme, Firstly, I'd like to express our sincere apologies for the frustration and inconvenience caused by your recent experience. We understand that the situation you faced – having the wrong parcel sent initially, then having to pick up the correct parcel yourself due to delivery issues – is far from the seamless delivery process we aim to provide. We're just as disappointed with the service provided by TNT FedEx in this instance. We believe in clear, accurate communication and prompt, efficient delivery; however, it's clear that this wasn't the case in your experience. Please know that we did everything in our power to ensure a timely delivery from our side. We take your concerns very seriously and have already started discussions with TNT FedEx about the issues you faced. Our goal is to prevent such incidents from happening in the future. We firmly believe in delivering a high level of service to our customers and expect our partners to share the same standards. We deeply regret the inconvenience this situation has caused you and appreciate you taking the time to bring this to our attention. Feedback like yours is invaluable in helping us improve our service. We hope that you will give us another chance to serve you better in the future.
Posted 9 months ago
I'm really very disappointed in the wallpaper I received. The coloring and pattern is stunning - however - it was extremely thick and difficult to hang. (I wallpapered 3 walls in a photography studio from 3 different companies and it was the most difficult taking triple the amount of time). Finding the repeat pattern was so frustrating and felt wasteful. Another company I ordered from sent me the exact number of strips to go side by side so I didn't have to roll down and find the repeat. Just frustrating - but it was beautiful so I was excited. As soon as it started drying, the wallpaper shrunk and I now have gaps in between each panel. Again - I hung the paper on 3 walls all the same day and this did not happen on the other two. I'm really bummed out because it took so long and I definitely need to replace it - not only more time but more money. I won't order from Milton & King again because of this. Just not worth the risk.
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Posted 1 year ago
I’ve received a lot of communication/notifications from M&K since I ordered 10 days ago but so far no actual wallpaper. So two stars for lovely looking website and nice automated customer communication but can’t comment on the wallpaper. Ordered 10 days ago, by the way. Website suggest will be dispatched within 2-3 days so would expect it within a week.
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Posted 2 years ago
Hi Susan, I just looked into your order and see that it has been delivered. That's great news. I apologise for the the delay. It does take around 10-12 days for our orders to ship from Australia to the UK. I do hope you love your new wallpaper. Thanks, Bryce - Co Founder
Posted 2 years ago
This was my first time ordering with Milton & King. At the time of placing my order, I was given the opportunity to leave delivery instructions. I wrote that "no signature was required for delivery" because I knew that no one would be at home to receive the package. These instructions were ignored, so the package was not left at my residence. I am leaving town before the re-delivery date. As a result, I will not have the materials I need, when I need them. I am very unhappy with my Milton & King experience.
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Posted 3 years ago
Design is much bigger print and looks generic. Not happy with this at all.
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Posted 3 years ago
Milton & King is rated 4.8 based on 418 reviews