“I logged into my Mintpal account one day and noticed I was being redirected to a new domain: mintpal.us.(com). There was no prior notification or explanation it just happened. That kind of unexpected change made me uneasy. In the world of crypto, transparency is key, and when a platform doesn't communicate something that important, it's hard to feel confident. I didn’t want to take any chances, so I withdrew all my funds. I believe any trustworthy company should prioritize clear communication with its users, especially when it comes to changes involving security and access.”
“They handled the situation poorly by not informing users about the hack before moving to the new website (mintpal.us.com), even though the site was still legitimate. Their lack of transparency made me lose trust. I immediately visit the new website, I followed the recovery procedures, regained access to my account, withdrew all my funds, and block my account”
