Prize Plums Reviews

Name: Prize Plums
Address: Head Office, 5 Church Road South (NOT RETURNS ADDRESS), Liverpool
Rating: 4.51

4.5 Rating 389 Reviews

87 %

of reviewers recommend Prize Plums

4.5

Based on 389 reviews


Shipping & Delivery
Accurate And Undamaged Orders	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Communication Channels	Telephone, Email

Visit Website

Phone:

01244 735 725

Email:

support@prizeplums.co.uk

Location:

Head Office, 5 Church Road South (NOT RETURNS ADDRESS)
Liverpool
L25 7RJ

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Prize Plums 1 star review on 1st July 2021

Anonymous

Prize Plums 1 star review on 17th April 2021

Prize Plums 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“You really can not beat Damascus Steal knives , lovin the Melons atm :), great customer service , a company that you can actually call and speak to a real person :)”

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Posted 5 years ago

Hi Louise , many thanks for your positive review and calling me a "Real person :) , please keep an eye on your emails for a free voucher , it was good to chat today , again many thanks, Gino :)

Posted 5 years ago

“The product is fake! I bought two concealers and they are cheap imitations from China . Do not buy from this supplier *** further to my review. I have received a full refund and the customer service dept has attempted to contact me this evening, they seem very concerned. So I will hopefully update tomorrow after speaking to them”

Helpful Report

Posted 5 years ago

Hi Laura , this was sent from a third party supplier , we have tried calling you to no avail , we take complaints very seriously , we need to talk to you about this product , as a precaution we have removed this from all of our sites ,after checking all of our databases we can not find any emails from you at all , we have processed a full refund of course but we need you to call 01244 747 571 so that we can discuss the product so that we can apprehend our supplier , if you can help us with this it would be much appreciated and you will be rewarded for your time , best regards, Michael

Posted 5 years ago

“Exceptional personal customer service received. First class communication would always be my first call when looking for that special gift. Thanks very much again Minty Melons !”

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Posted 5 years ago

“Buyer beware! I bought what I thought was a genuine Pandora charm. Only to receive a fake one directly from China. After reading the description again it is worded very cleverly - “2018 NEW Genuine 925 Sterling Silver NEW YORK HIGHLIGHTS HANGING CHARM Fit women pan Bracelet Bead DIY Jewelry” It doesn’t actually say Pandora! But it looks like one in the photo. As soon as it is compared to a genuine pandora charm the quality is well below Pandora standards.”

Helpful Report

Posted 5 years ago

Hi , this product is not in any way described or connected to Pandora , our company does not deal with Pandora in any way, it is plain to see that on our website that this item carries no logo or the word "Pandora". If you are unhappy in any way with your purchase please contact us for a return and refund and we will be more than happy to help :), many thanks, best regards, Minty Melons team :)

Posted 5 years ago

“Good customer service, happy with the Gels, post slow but overall , thanks guys :)”

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Posted 5 years ago

“Totally recommend this website products arrive fast and is the real deal ! Nothing was damaged .”

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Posted 5 years ago

“excellent service from start to finish... and all done with such politeness”

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Posted 5 years ago

“All good , Hamilton merch is a winner :), Thanks Minty Melons”

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Posted 5 years ago

“Problem resolved quickly refund given due to non receipt of item. Thank you.”

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Posted 5 years ago

Hi Gill, we have refunded your payment in full, Royal Mail claim that they have delivered your parcel as the tracking information suggests but we will open an investigation with Royal Mail on Monday when they open, we will also make sure that you receive your item free of charge, we apologise for Royal Mail's mistake , best regards, Lucy

Posted 5 years ago

“so good i love it”

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Posted 5 years ago

“u guys are sp good”

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Posted 5 years ago

“Thanks for sorting out my problem..a new correct order has been sent again”

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Posted 5 years ago

Hi Zuzana, we apologise for any inconvenience caused , as soon as you alerted us we refunded your payment (Please check your Paypal account), Our email address is on every page on the website , our phone lines are open Mon to Friday 10am til 4pm. (0800 368 7770) please can you confirm for which phone you ordered the case for and we will re order free of charge , many thanks, best regards, Natalie

Posted 5 years ago

“Lovely stuff I ordered the wrong size but customer service took good care of it, before that took a bit longer to deliver but worth waiting for, its good to know I can get anything from anywhere from the world I understand now bringing the world thing ;)”

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Posted 5 years ago

“I love my bts phone case! Its way better than I thought it would be. Really happy!”

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Posted 5 years ago

“Wrongly Described Fruits has great products at great prices, lead times can be long but well worth the wait. The magnetic clear case I bought for my Samsung S9 is perfect. DS”

Helpful Report

Posted 5 years ago

“I have purchased silk flowers for my wedding table decorations, they are lovely and the price is second to none, takes a little while for delivery but well worth the wait, just order in time. The minty melons team are helpful and reply promptly to any queries, I will recommend them and will be using them again in the future. Free P&P too.”