Prize Plums Reviews

4.5 Rating 389 Reviews
87 %
of reviewers recommend Prize Plums
4.5
Based on 389 reviews
Shipping & Delivery
Accurate And Undamaged Orders
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Email
Communication Channels
Telephone, Email
Read Prize Plums Reviews
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Phone:

01244 735 725

Email:

support@prizeplums.co.uk

Location:

Head Office, 5 Church Road South (NOT RETURNS ADDRESS)
Liverpool
L25 7RJ

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Anonymous
Anonymous  // 01/01/2019
As i am the Head Chef at a famous London resturant i need Knives that stay sharper for longer without having to constantly get the steel out , the damascus steel Sunnecko Knives from Minty Melons really do stay sharp leaving us more time to prepare our dishes, 15 days delivery but very much worth the wait, Thank you very much.
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Posted 5 years ago
I could not fault the customer service when i called, instant help and they even talked me in to spending less money on my wall mural for a better result, my daughters bedroom looks like a new world, now let's look at the living room, i will be back , Thanks lots :)
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Posted 5 years ago
I ordered a sweatshirt for a birthday present from here. It’s been 2 weeks and I still haven’t received a tracking order to say it’s been dispatched, which I think is a ridicous amount of time for something I could have gotten else where. So, I emailed them twice enquiring about the item and I eventually got a response the second time. Michael who dealt with me was very nice and helpful in explaining it was because of Chinese New Year and that’s why it had been Delayed. All I wanted was a simple response like that in the first place instead of not knowing what the problem was. Overall, I feel that they should have informed me of this delay as soon as I placed an order or put something up on the website stating that this may be an issue just to inform people. However, saying that I’m happy with how that dealt with the issue and probably provided me with better customer service than most places.
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Posted 5 years ago
Hi Helena, there has been a delay in dispatch due to the Chinese New Year, we have replied to both emails that you sent (Please check your spam), we sent you emails explaining that this item is Being dispatched from Hong Kong and is delayed due to the Chinese New Year from the 28th of January to the 12th of February, we have processed a full refund back to your card and when your item when it arrives it will be free of charge, we apologise for any inconvenience caused, if we can do anything else to help please do not hesitate to call us on 0800 368 7770, best regards, Michael
Posted 5 years ago
Ordered a bag, good quality and very helpful customer care, thanks I'll say most recommended indeed!
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Posted 5 years ago
Post slow but worth the wait, good comms, good advice given on the phone, beautiful oil painting, I am only giving 4 stars due to the 10 days delivery time , other than that all perfect, many thanks
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Posted 5 years ago
I ordered two phone cases on 29th January and had a little issue with them. But the reason why I give them a 5-star rating now is that because after my review here they called me up in about 5 minutes and apologised for the problems and told me that my order gonna arrive in time and explained it to me what happened. To be fair this is the first time that customer service was this great and fast to solve a problem for me if something happened. I`m really happy that I order from them and gonna do so in the future as well. Good job WDF Team!!
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Posted 5 years ago
I ordered a heated jacket for my granddaughter for Christmas but unfortunately did not take into account the fact that she is Autistic and tends to 'fiddle' with things and my son and daughter in law thought it was an excellent idea but it was not suitable for her. I therefore returned the coat explaining this problem and Minty Melons immediately dealt with my request and refunded my money in full. I would recommend them to anyone.
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Posted 5 years ago
Wow here's a company to make you smile... funniest/jolliest customer service ever!!! Order was not quite what I expected but they pulled out all stops to sort it out...we will see!!! Looking forward to doing business with them in the future.
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Posted 5 years ago
Great price and speedy delivery .. would recommend this site to anyone .. will definitely be ordering again .. thanks Steve
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Posted 5 years ago
I had an issue which was solved straight away. The company got back to me quickly and were very helpful and polite. Recommend using this company for orders;)
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Posted 5 years ago
Briiliant service with the small problem arising quickly and easily dealt with no fuss. No hesitation in recommending.
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Posted 5 years ago
Cracking service and communication. Always on time and no fuss, product spot on.
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Posted 5 years ago
Good products. 1st class service.
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Posted 5 years ago
Great service and fast delivery. No complaints.
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Posted 5 years ago
I always have great experience when order my stuff through Blue Banana, good quality, quick, and very easy to track. Recommended!
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Posted 5 years ago
A very happy bunny , thanks Minty :)
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Posted 5 years ago
Great product , great communication and amazing fast delivery
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Posted 5 years ago
I love a wide verity of items being sold on competitive prices from all over, easy to chose from them and great customer care, best of luck team and thanks for prompt help and guidance, Christmas gifts were a bit delayed but worth waiting for, everyone loves them... cheers!
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Posted 5 years ago
I was skeptical about the bit of delay at first but worth waiting for, my wall looks awesome with the paintings I ordered, and yes hi five for the brilliant customer service thanks!
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Posted 5 years ago
a stunning hand painted canvas very well executed , i can not stop looking at it, great customer service , many thanks , you will see me again.
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Posted 5 years ago
Hi James , it was nice chatting on the phone today, i enjoyed it :), we are happy that you like it, we hope you have many an hour admiring it :), don't forget to use your new discount code next time, best regards, Nataliya :)
Posted 5 years ago
Prize Plums is rated 4.5 based on 389 reviews