Mirrors-Direct Reviews

Name: Mirrors-Direct
Address: Unit 4, Northfield Way, Newton Ayecliffe, Newton Ayecliffe
Rating: 2.65

2.7 Rating 40 Reviews

35 %

of reviewers recommend Mirrors-Direct

Company Reviews

Questions

Metrics

2.7

Based on 40 reviews

Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0844 8751175

Email:

sales@mirrors-direct.co.uk

Location:

Unit 4, Northfield Way, Newton Ayecliffe
Newton Ayecliffe
DL5 6EJ

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Mirrors-Direct 2 star review on 3rd September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I WAS DEVASTATED BUT TREQORA- .COM HELPED ME”

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Posted 2 months ago

“The experience taught me a valuable lesson on the crucial necessity of conducting comprehensive research on a company before utilizing their services. I was genuinely thankful for AMDARKLIMITED, as they not only acknowledged my complaint with sincerity but also acted promptly to assist me in recovering my funds. Their quick and compassionate response not only alleviated my worries but also highlighted their unwavering commitment to guaranteeing customer contentment.”

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Posted 3 months ago

“What began as a promising financial opportunity ended in heartbreak when I lost $145,000 to a fraudulent scheme. The realization that I had been scammed was crushing—filled with disbelief, guilt, and fear about what to do next. During my search for recovery options, I discovered Mrs. Olivia and her team. At first, I was wary, expecting more empty promises. But their honesty and transparency quickly set them apart. They laid out the process clearly, didn’t sugarcoat the challenges, and never guaranteed unrealistic results. Mrs. Olivia stayed in touch consistently, offering updates and support that made me feel genuinely cared for. Against all odds, they recovered a large portion of my lost funds—something I never imagined possible.”

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Posted 5 months ago

“I was promised a return on my investment, but after depositing my entire life savings, I received nothing in return. Although the platform initially seemed legitimate, it turned out to be nothing but a scam. I strongly advise others to be cautious and avoid putting their hard-earned money into questionable platforms. I remember thinking, 'What do I have to lose?' when a colleague suggested contacting Chelsy Desmarais and their Investigative Retrieval team. Fortunately, after two tense weeks, they were able to recover my funds. I'm truly thankful for their professionalism and the exceptional service they provided. Kindly get in contact via : WhatsApp:::: +1 (859) 436 4211 MAIL:::: C_H_E_L_S_Y_D_E_S_M_A_R_A_I_S_A_T_5_4_GMAIL_dOT_cOM”

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Posted 7 months ago

“I was scammed by some online bitcoin traders, but Paybackintld @ g ma il . C o m, whatsap " +44-790-854-52-98”

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Posted 7 months ago

“Got scammed by online investment trades, report to pay back via whatsap: +44-790-854-52-98”

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Posted 7 months ago

“Got scammed by online investment trades, report to pay back via whatsap: +44-790-854-52-98”

Helpful Report

Posted 7 months ago

“My experience with this deceptive company was entirely disastrous; they adamantly refused to reimburse my investment returns, even after I made a considerable payment to rectify the situation. Thankfully, HersTel.co stepped in and safeguarded my finances from further loss.”

Helpful Report

Posted 11 months ago

“Justin rudely implied I had entered an incorrect email,address for the purchase of a free standing mirror purchase price $1058. Using my credit card . l the reply received. Was I can re apply again if I wish … Customer service at its best …….. What customer service ?????”

Helpful Report

Posted 1 year ago

“Fraudulent company. Avoid, avoid, avoid!!! Do not fall for the 3-5 working days claim on the website. As others have said, they take payment immediately, then send nothing and do not answer any attempts to communicate. Quite simply, thieves.”

Helpful Report

Posted 3 years ago

“Ordered "New York Skyline" acrylic mirror, 90cm x 90cm. On opening, found it to be only 90cm x 51cm! Their website says to allow "5% tolerance. Well the height is more like 50% less than what it should be. Therefor the image is not what is portrayed/described. No adhesive stickers supplied & coating on the back of the mirror was scratched, so it showed as a scratch on the mirror side. Phone customer services, they tell you to email. Emailed, no repies. Avoid & save your money.”

Helpful Report

Posted 4 years ago

“I ordered the TREE 1 mirror should of been 30cm by 30cm .. But the size I received is much small than expected it’s actual size is 23cm wide and 31cm high it’s very misleading and unacceptable to sell something much smaller than advertised or described on the website. . Plus nothing supplied to stick mirror to wall .”

Helpful Report

Posted 4 years ago

“Guys do not purchase from this website! I placed an order on the 15th for a mirror that cost me £100. I chased up twice as there was no confirmation email and they responded that it had been delivered and signed for! The order still says “processing” and they won’t issue my refund. Scammers!”

Helpful Report

Posted 4 years ago

“I would not recommend anyone to buy from Mirrors Direct. I ordered a mirror on the 6th Nov. Had to chase on 16th Nov and told delay due to you waiting for frame delivery. Mirror delivered to me on 19th Nov with both frame and glass broken, not surprising as it was wrapped in just a bit of bubble wrap rattling around in the cardboard box not marked "fragile". Requested replacement on 16th Nov and told it would be with me at beginning of the following week. Chased on 26th Nov and told you were awaiting glass to be delivered. I then requested a refund and was told this would take 3-5 working days to make its way into my account. Very poor service!”

Helpful Report

Posted 4 years ago

“I ordered an oversized mirror from Mirrors direct, after having tried OTHER well known companies and had them delivered, really badly damaged!! Our beautiful mirror arrived very quickly, which was fabulous but it had a scratch on the glass itself, which must have gone unnoticed by the packing staff, so I emailed the company and within 1 week, the mirror was replaced, no questions asked!!!! I read lots of reviews before buying and I can honestly say, that I have rarely experienced better service or value for money. Would thoroughly recommend and will buy again!!!”

Helpful Report

Posted 5 years ago

“I ordered 3 of the Wallingford small mirrors - 25 x 23 cm. I paid £29.99 each for them, looking at them this should be for the 3, very poor quality, very disappointed. I also ordered a large 90 cm x 135 cm Featherstone mirror, again, nowhere near worth this price, considering the frames are plastic. they look and feel cheap.”

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Posted 5 years ago

“4th Aug 2020 ordered a mirror which arrived 13 Aug but was very disappointed to find there was no back on the mirror and was loose in the frame and there was no option to hand either portrait or landscape.( I wanted portrait) I emailed customer services on a number of occasions no reply. I hand wrote a letter to the Company Director in Feering, Colchester and to date I have not received an acknowledgement nor a reply.”

Helpful Report

Posted 5 years ago

“Purchased a mirror on 26th August, 3 weeks later - no mirror and no response from Mirrors Direct to any of my emails. Is this company a scam?”

Helpful Report

Posted 5 years ago

“I had ordered a mirror on 20th August and despite confirmation of my order there were no updates in respect of despatch or answer to my e mail. I was concerned that I was going to lose my money. I spoke to a lady called Lorraine at the Company. Lorraine kept me advised of position in respect of despatch. Unfortunately the mirror which I had ordered was no longer available and despite Lorraine giving me lots of other options I requested a refund. Lorraine was exceptional. Refund in my Bank account.”

Helpful Report

Posted 5 years ago

“Very disappointed with the mirror. The mirror is loose in its frame and there is no backboard. The fixings are for landscape only - no option for portrait. As I am of senior years I have to arrange and wait for someone to sort it out. The day it arrived 14 Aug. and later I emailed the company - not had an acknowledgement nor a reply. I then wrote a letter to the company director in Essex 24 Aug.. Am still waiting for a reply.”

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Posted 5 years ago

Mirrors-Direct is rated 2.7 based on 40 reviews