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Mirrors-Direct Reviews

2.8 Rating 32 Reviews

44 %

of reviewers recommend Mirrors-Direct

Company Reviews

2.8

Based on 32 reviews


Shipping & Delivery
Delivery Methods	Courier
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

0844 8751175

Email:

sales@mirrors-direct.co.uk

Location:

Unit 4, Northfield Way, Newton Ayecliffe
Newton Ayecliffe
DL5 6EJ

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Mirrors-Direct 5 star review on 14th December 2019

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered an oversized mirror from Mirrors direct, after having tried OTHER well known companies and had them delivered, really badly damaged!! Our beautiful mirror arrived very quickly, which was fabulous but it had a scratch on the glass itself, which must have gone unnoticed by the packing staff, so I emailed the company and within 1 week, the mirror was replaced, no questions asked!!!! I read lots of reviews before buying and I can honestly say, that I have rarely experienced better service or value for money. Would thoroughly recommend and will buy again!!!”

Posted 3 years ago

“I believe the price for the mirror was a bargain. Love the black frame goes so well with my deco.”

Mirrors-Direct 5 star review on 14th December 2019

Posted 4 years ago

“Quick delivery! The frame was so beautiful but I ended up returning the mirror because it didn’t suit the room and I 5thought it would be difficult to return but it was such a pleasure dealing with this company. Really professional and amazing customer service!”

Posted 4 years ago

“Excellent quality , fast delivery, good price”

Posted 7 years ago

“The wall sticker was of very high quality and looks great”

Posted 7 years ago

“The service was excellent, ordered on Sunday arrived on Tuesday.”

Posted 7 years ago

“Really quick and efficient service - my sticker arrived really quickly and is lovely!”

Posted 7 years ago

“Good prints and fantastic delivery . very impressed”

Posted 8 years ago

“Very happy with both of my canvases”

Posted 8 years ago

“Excellent service, fantastic canvas. 10 out of 10”

Posted 8 years ago

“The print arrived well within the delivery timescales and looks fantastic. Just what we needed to finish the room.”

Posted 8 years ago

“Quick service .well packaged.lovely print. vibrant colours”

Posted 8 years ago

“The print was even better than in the picture and now looks stunning in my new kitchen.Everyone has commented on it and complimented me.”

Posted 8 years ago

“VVery pleased with the service and the decal was quite easy to apply to the wall and looks good!Perhaps a few simple instructions would have helped. Delivery was on time,would buy from you again.”

Posted 7 years ago

“I had ordered a mirror on 20th August and despite confirmation of my order there were no updates in respect of despatch or answer to my e mail. I was concerned that I was going to lose my money. I spoke to a lady called Lorraine at the Company. Lorraine kept me advised of position in respect of despatch. Unfortunately the mirror which I had ordered was no longer available and despite Lorraine giving me lots of other options I requested a refund. Lorraine was exceptional. Refund in my Bank account.”

Posted 3 years ago

“Justin rudely implied I had entered an incorrect email,address for the purchase of a free standing mirror purchase price $1058. Using my credit card . l the reply received. Was I can re apply again if I wish … Customer service at its best …….. What customer service ?????”

Posted 2 months ago

“Fraudulent company. Avoid, avoid, avoid!!! Do not fall for the 3-5 working days claim on the website. As others have said, they take payment immediately, then send nothing and do not answer any attempts to communicate. Quite simply, thieves.”

Posted 2 years ago

“Ordered "New York Skyline" acrylic mirror, 90cm x 90cm. On opening, found it to be only 90cm x 51cm! Their website says to allow "5% tolerance. Well the height is more like 50% less than what it should be. Therefor the image is not what is portrayed/described. No adhesive stickers supplied & coating on the back of the mirror was scratched, so it showed as a scratch on the mirror side. Phone customer services, they tell you to email. Emailed, no repies. Avoid & save your money.”

Posted 2 years ago

“I ordered the TREE 1 mirror should of been 30cm by 30cm .. But the size I received is much small than expected it’s actual size is 23cm wide and 31cm high it’s very misleading and unacceptable to sell something much smaller than advertised or described on the website. . Plus nothing supplied to stick mirror to wall .”

Posted 2 years ago

“Guys do not purchase from this website! I placed an order on the 15th for a mirror that cost me £100. I chased up twice as there was no confirmation email and they responded that it had been delivered and signed for! The order still says “processing” and they won’t issue my refund. Scammers!”

Posted 3 years ago

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Mirrors-Direct is rated 2.8 based on 32 reviews