Missy Empire Reviews

1.4 Rating 86 Reviews

8 %

of reviewers recommend Missy Empire

Company Reviews

Questions

Metrics

1.4

Based on 86 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 75%
Customer Service
Communication Channels	Email

Popular Questions:

Delivery

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Customer Service

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How do I contact Missy Empire?

1 Helpful Report

(4 years ago)

You can contact Missy Empire by Email.

1 Helpful Report

(4 years ago)

46.15%

Industry Average

“ In May my delivery via Yodel went missing which I took up with Missy Empire I raised an investigation and even had the Yodel guy to my house to check as he said a Derek signed but he could not tell me who that was Yodel had told Missy Empire was number 52 but there is no male at this address and the yodel man had no idea where it was, Missy Empire told me following the investigation to leave 7 days and I would receive a response regarding this and since I have send 3-4 emails to chase up which I am now being completely ignored, it has put me off ordering again from this company as I have no explanation no parcel and just £130 down, was happy with the customer service at the start was well kept to date but since I am disgusted to simply no resolution but to be ignored! ”

- Gina

“ Terrible customer service. They do not have a phone number meaning they avoid you as much as they can. They have an email which they barely reply and if they do, it can take days. I haven't gotten my money back after repeatedly emailing them with a small number of replies, which do not offer me a solution or apology. Do not buy from there, there's many other better places. ”

- Anonymous

“ clothes but the customer service. ”

- Ayla Pasha

Missy Empire Reviews

Customer Service - Bad