“I ordered a TMPro2 from MK3. It shipped to my door kn California in 7 days. I was very happy. This is where it all goes down hill. I was supposed to receive 3 cables with the device I only received 2. When I plugged in the device to the computer, the device would not power on. When I looked at the circuit board I noticed the soldering was done extremely sloppy. Several of the connections were not even soldered through the board. I have made several attempts to call with no answer and I have emailed Mk3 but I have not received any response. It’s been well over a week. Not only was I unable to complete the 10 jobs I had scheduled. Multiple customers were on specific timelines and because the TMPro2 was unable to function and nobody has taken the time to respond to me so I can get a replacement shipped out, they missed their deadlines. I hope they read this and contact me to fix this situation. I am out several hundred dollars. I lost customers and for someone who is in the service industry, customer service and my reputation are the most important things to me. Please reach out and fix this so I can remove this review. I never leave bad reviews like this.”
“Very please with service, communication is 5 stars and received the item very quickly, tested and works perfect. definitely recommend the company. Many thanks to Basham”
“Always Mr. SAFWAN the MANAGER chooses for us the best quality on the market. BE CAREFUL, is this tool delicate? so before use you must have prior training otherwise you will break it due to lack of training . i tested this tool is actualy the best on the market”
“I never knew that I would be able to find spare keys for this car so easily and quickly. I am impressed with your website and service, and will keep your number handy if I need you again. Keep up the good work.”
