“Knowledgeable sales staff and a welcoming atmosphere! My husband and I were extremely happy with how well the selection process went. I highly recommended MN furniture.”
“The sofa's on the website are stock photos and what actually arrives is nothing like the picture.
When I challenged them on this they said' they feel it has been accurately described and if I want to return that I would need to pay £200'
When I explained it wasn't as described they changed the description the website, I have a dated screenshot to prove that! Absolute SCAM ARTISTS.”
“Really enjoyed my shopping experience here. The staff was very knowledgeable, friendly, and professional. Lots of furniture options that seem well made. Sofa collections are most beautifull. Nice warranty options.”
“Really enjoyed my shopping experience here. The staff was very knowledgeable, friendly, and professional. Lots of furniture options that seem well made. Nice warranty options.”
“The worst wardrobe purchase I've ever done.
The setup instructions are completely useless. Parts didn't fit and there are bits left and you wonder were they go!!!
Customer service is also very poor.
I would really want to return the wardrobe.
It's a complete waste of my hard earned money.”
“We love the color and how easy it was to put together. it comes in 3 boxes and it does come with instructions. all you will need is a screw driver. we had a small hand held screw gun that wasn't quite long enough so all you need is a regular screw driver. it looks great but the only thing is that it is firm to sit on. the back is squishy where you can sink back but we hope over time it will soften up a bit. for the price and everything though we are happy. plus I'm sure we will be in a big pile of blankets and pillows anyway. I will update more once we've had it for a bit.”
“Absolutely poor service, avoid at all cost, they deducted £150 because the product had been 'dispatched', im not convinced this is a legitimate company, even if it is, the service is appalling and they are RIP off don't get conned by there terms and conditions.”
“This was a great deal and I am very happy to buy it. It’s a space saver since it’s not too deep. Perfect for when you need extra space for people to sleep over. I love the throw blanket storage in the chase. The price went up from when I purchased it but it’s still a great buy”
“Ordered a wardrobe and assembly from these people. No communication from them, arrived a day late. Only sent one person for assembly - who misassembled the wardrobe and they had sent some of the wrong parts. The wardrobe was meant to be white but all the pieces of wood were different shades - like they were recycled from other pieces of furniture. When the assembler drilled some of the screws, the wood and white exterior cracked! Absolutely shoddy. Not worth the money paid for.”
“I ordered a sofa set and dinning room chair set I did not get a confirmation email eventually after email I did then delivery was supposed to be 3 to 5 working days again emailed to be told update when its in depot again nothing another email sent as i cant get through on their premium phone number I am getting really fed up i shouldn't be chasing as a company you should be serving me as your customer PLZ SORT THIS as im disabled also”
“Absolutely ridiculous company, bunch of thieving con artists.
Sent us the wrong sofa after waiting 8weeks then tried to say it was the correct sofa even after sending proof.
Sending a cheaper sofa when we paid for a more expensive one.
Arranging collection was ridiculous even tho we received the wrong sofa it wasn't our fault we had to pay £140 to collect which was bang out of order 4 weeks later sofa was collected and then took 7 weeks to receive a refund after being lied to multiple times.
PEOPLE BEWARE AND DO NOT USE THIS COMPANY.
BUNCH OF CON ARTISTS”
“Perfect! Good quality beautiful color that does not look tacky in our living room. Withstands adults climbing on it as well! Honestly have debated buying a second one because I love it so much.”
