Hello Andrea,
I understand your concerns. I see that your order has the status "Unlock Complete" for your iPhone 12 from Verizon USA. As per our service terms, you’ve completed a payment of $28.99 for the Standard Unlock.
Here's a quick explanation:
1. **Eligibility Check**: This was likely processed before any unlocking fees were charged.
2. **Unlock Payment**: The $28.99 you've paid was for the actual unlocking of your phone, which has been successfully completed.
If you were expecting something different, please let me know how we can assist you further. We want to ensure you have a positive experience with us.
Best regards,
Charlotte
Hi Shari,
Thank you for reaching out. I see that your order status is "Unlock Complete." This means your iPhone 11 should be unlocked and ready to use with any compatible network.
If you're still experiencing issues, could you please try the following steps:
1. Connect your iPhone to WiFi.
2. Turn your phone off and then back on.
If the issue persists, could you let us know if you see any specific error messages? This will help us better diagnose the issue.
Thank you for your patience, and I hope we can resolve this quickly for you!
Best regards,
Charlotte
“The service given was excellent, very quick to unlock my phone, with very clear instructions, which meant I had my new sim up and running in quick time.”
“I would recommend to not to use this website as it's totally fraud.
At first they asked me to pay £12 and then £26 and then £20 and it didn't help me.I loose my money,I did as the process told me to do but it keep on asking money.”
Hi Sohail Qaiser,
I'm sorry to hear that you're not satisfied with our service. I see that you've already paid £11.99 for the Eligibility Check and £26 for the Standard Unlock for your Samsung Galaxy A9 (2018) locked to Vodafone UK. Your order status is now "Unlock Complete," and you have received the unlock code "05846284".
In some cases, like yours, if the device does not prompt you to enter an unlocking code after inserting a non-Vodafone sim card, a Remote USB Unlock might be necessary. Unfortunately, this would indeed require an additional fee, which you were informed about during the process.
Our refund policy is quite clear about these cases:
> "Remote USB Unlock: Refund is given if the service is incompatible or doesn't work. No refund if you purchased an unlocking code, but your Android phone doesn't prompt for a code when using an incompatible sim card."
Your satisfaction is very important to us, and I'd encourage you to continue with the Remote USB Unlock. This should resolve your issue and complete the unlocking process for your phone.
If you have any more questions or need further assistance, please don't hesitate to reach out.
Best regards.
“A really simple service to use - two stage verification was positive, first to prove the phone wasn't stolen and then to unlock it.
I unlocked a Samsung Galaxy from Vodafone in about 30 mins (the estimated time was up to 2-days) - so this was really quick!
Highly recommend”
“The service was exceptional. I came on holiday and needed help fast and i am so happy i came upon their website. The service was really fast and cheap which only makes you want to promote their services to everybody else.
Could not recommend more.”
Hello Fibi,
Thank you for reaching out. I noticed you've made a payment of $14.99 for your Standard Unlock, and I'm delighted to inform you that your unlock process for the iPhone 13 Pro Max from AT&T USA is complete!
Just to clarify, your order was placed on June 30, 2024, and there's no need for additional payments as your status is "Unlock Complete".
If you encounter any issues or need further assistance, please don't hesitate to contact us. We're here to ensure you have a seamless experience with our service.
Thanks for choosing MobileUnlocks! 🫶🏻
Best,
Charlotte
“I used this mobile unlock service for a Samsung galaxy note 10 plus locked to Vodafone. I am very happy with the service it was very fast and most importantly worked. Vodafone where no help when it came to unlocking the phone. So I highly recommend this service and wish I used it sooner rather than waiting for Vodafone. Thanks mobileunlocks 👍”
“Great service with a easy to understand website which explains each step of the process & keeps you updated on the progress of unlocking your phone.
5*****”
