“My honest reaction is that it’s a scam. First they’ll charge you $28 for a checkup and then demand that you pay additional $38 for the process to complete. I paid the whole amount but still my sim imei is still locked.”
Hi Umarkhodzha Khodzhaev,
I understand your frustration, and I'm here to help clarify the process! When unlocking your iPhone, an eligibility check is required first, followed by the unlocking payment, as you’ve experienced with the $28.99 and $36 payments.
Since your order status shows "Unlock Complete," your iPhone should be unlocked. Please ensure you're using a compatible SIM card and follow the unlocking instructions provided via email. If you're still having issues, feel free to share more details, and I’ll do my best to assist you!
Thank you for your patience, and we truly appreciate your business.
Hi Maria,
I’m sorry to hear you felt that way about your experience! I see that your order status is "Unlock Complete," which means the unlocking process should have been successful for your iPhone 12 Pro. If you're still having issues, please make sure to follow the instructions provided in the confirmation email to finalize the unlocking on your device.
We appreciate your patience and are here to help! If there’s anything specific you need assistance with, please let me know.
Best,
Charlotte
Hi Sarfraz Ali,
Thank you for reaching out. I see that you've successfully completed the unlock for your iPhone 12. If you're experiencing any issues or have further questions, please let me know, and I'll be happy to help. Remember, all costs and requirements were outlined during the checkout process, and your current unlock status indicates that everything has been processed successfully.
Looking forward to assisting you further!
Hi Lok Khatri,
Thanks for reaching out! I see that your order status is "Unlock Complete," which means the unlock process has been successfully completed. If your SIM card is still locked, it may require a further step from your side.
Make sure to follow the unlock instructions provided in your confirmation email. If you're having trouble, feel free to let me know what part you're stuck on and I'll be happy to help guide you through it!
Looking forward to your response!
Best,
Charlotte
“🚫 SCAM !!! NOT RECOMMENDED ⚠️
Be careful with these people who take advantage of all legal loopholes to extract money and raise the costs for their services.
They also pressure you not to leave bad reviews about them. They even offer you money (10$) so you don't give bad reviews.
I leave the images of their last email after having posted a negative review of them on another page that they themselves suggested to me.”
“Do not use will be claiming my money back through bank, hidden small print before first payment claiming there will be an extra £25-30 charge to complete unlock.
Cover themselves after first payment showing all the small print like a “told you so” no clear mention before first payment. Complete scam”
“Scam Artist that’s what they are. They claim they unlock my device which was already carrier unlocked lmao. Don’t trust them and they offering me $10 back to my credit card if I leave them a good review. As a thankyou for taking the time out of your day we will send $10 back to your card if you leave a review.
To be eligible for the credit, please take the time to write a couple of paragraphs, stating what you liked, speed and ease of service etc.
If you have a problem with your unlock, please don't leave us a bad review. Instead reply to this email and we will get back to you.”
Hi Antonio,
I'm sorry to hear you're feeling frustrated. I understand that you mentioned your device was already unlocked; however, our service provides a way to ensure your phone can be used on any carrier, and criteria outlined during the checkout help clarify this.
We completed your unlock on Oct 17, 2024, and I hope you've had the chance to enjoy the benefits of it! If you have any specific concerns or further questions about your unlock status or process, please don't hesitate to reach out. We're here to help!
Thank you for your understanding!
Best,
Charlotte
Posted 6 months ago
Hi Antonio,
I'm sorry to hear you're feeling frustrated. I understand that you mentioned your device was already unlocked; however, our service provides a way to ensure your phone can be used on any carrier, and criteria outlined during the checkout help clarify this.
We completed your unlock on Oct 17, 2024, and I hope you've had the chance to enjoy the benefits of it! If you have any specific concerns or further questions about your unlock status or process, please don't hesitate to reach out. We're here to help!
Thank you for your understanding!
Best,
Charlotte
Hola Marcela, ¡Gracias por comunicarte conmigo! Me alegra ver que el estado de tu pedido indica "Desbloqueo completo" para tu iPhone 6S. Parece que ya casi has terminado. Si aún no has recibido las instrucciones de desbloqueo, revisa tu correo electrónico, incluida la carpeta de correo no deseado, por si acaso. Recuerda que todos los costos, incluidos los 26,99 € de la verificación de elegibilidad y los 33 € del desbloqueo estándar, se detallaron en la página de pago antes de realizar tu pedido. Estos pagos nos permiten asegurarnos de que todo esté en orden antes del desbloqueo, así que ¡gracias por tu comprensión! Si tienes algún problema específico o necesitas más ayuda, házmelo saber. ¡Estamos aquí para ayudarte! Saludos, Charlotte
Hi Matthew,
I understand your frustration, and I want to clarify that your order status shows "Unlock Complete," which means the unlocking process was successful. You initially paid for both the Eligibility Check and the Standard Unlock, which are standard steps in the process.
If you're facing any issues with the unlocked device, please let us know, and we’d be happy to help you troubleshoot further. Your satisfaction is important to us!
Thank you,
Charlotte
Hi Oj McCallum,
Thank you for your feedback! I'm sorry to hear that the unlocking service didn’t work for your iPhone 14, but I'm glad you found the process easy. Since your order status is "Unlock Complete," you might want to double-check if any additional steps are needed on your end.
If you have any questions about the next steps or need further assistance, feel free to reach out. We're here to help you get this sorted!
Best,
Charlotte
Hello Mr. Simms,
I'm sorry to hear that you feel the service wasn't what you expected. When you placed your order, all costs and the process were outlined on the checkout page. Your payment of £11.99 was for the Standard Unlock service, and your order status shows "Unlock Complete," meaning we've successfully completed the process for your iPhone 13 Pro.
If there’s anything specific you’re uncertain about or need assistance with, please let me know! I’m here to help.
Best regards,
Charlotte
Hi Elias,
I understand your frustration regarding the multiple payments involved in the unlocking process. To clarify, the $14.99 was for your Eligibility Check, and the $36 was for the Standard Unlock. Both costs are outlined during checkout to ensure transparency.
Since your order status is "Unlock Complete," it sounds like the unlocking process has been finalized. If you're experiencing issues with your iPhone 15 Pro Max after this, please let us know, and we can assist you further to get your phone working. Thank you for your understanding, and we're here to help!
Hi Alexis,
I understand your frustration regarding the payment process. When unlocking phones like your iPhone 14 Pro Max, we do require an Eligibility Check first, which costs $28.99, followed by a $50 Standard Unlock fee. All costs, including any potential additional ones, are clearly outlined on the checkout page before you complete your purchase.
Since your order status is "Unlock Complete," I hope you're already on your way to enjoying your unlocked phone! If you have any other questions or need assistance with anything else, feel free to ask!
Best,
Charlotte
“I already bought my phone unlocked but I thought it was blocked because it said “no service” the phone I bought was demaged I did the supposed “unlocking” for the phone that was already unlocked. I contacted this company and explained everything and even sent proof to try to get at least part of the refund but they did not make any agreement. Only they benefited from it”
Hi Edraliza,
I understand your frustration, and I apologize for the inconvenience you’re experiencing. Since your order status shows "Unlock Complete," it seems the unlock process was successful, and you should now be able to use the unlocking code provided: **2afb0eb5b531086e**.
Please ensure you’re entering the code correctly according to the instructions, and if you're still having issues, I'd recommend double-checking that your phone prompts for an unlock code with a different SIM card. If you have any specific error messages or issues, feel free to share them, and I'll do my best to assist you further!
Thank you for your patience, and I'm here to help you unlock your OPPO CPH2579!
Hi Miss Tt,
I'm sorry to hear you're having trouble with your iPhone 13 on the MTN network. Since your order status shows "Unlock Complete," it indicates that the unlocking process was successful on our side. However, I recommend checking a few things:
1. Make sure your iPhone is updated to the latest iOS version.
2. Try inserting the MTN SIM card again and restarting your device.
3. Check if the phone might have a restriction related to the specific MTN network.
If you continue experiencing this issue, please feel free to let me know, and I can assist you further! Thank you for your patience.
“Dear, this mobile phone was completely unlocked, and before I recharged you with €43 as a gift) but still this number does not work. I agree that this number was not used for a long time and the account was not replenished. What should I do with this number now, this is my wife's number! please help with this problem, how to deactivate it? waiting for your help!
Kind regards
Gennadiy”
Hi Gennadiy,
Thank you for reaching out! I'm glad to hear that your mobile phone was unlocked successfully. If you're facing issues with using the number, it might be related to the account status or network issues. I would recommend contacting your network provider directly, as they can assist with any deactivation or account-related concerns.
If you have further questions or need assistance with anything else, feel free to let me know. I’m here to help!
Best regards,
Charlotte
“Don't use these people - they show you one price when you sign up, but then try to charge you 5 times as much after you've done that as the first part is just to 'check the status' of your phone. They've got so many good reviews because they'll refund you the money for the first part if you don't proceed, but give them a good - Cunning but evil. Not only that, but they reported my phone was locked when it wasn't so they tried to take money off me for doing nothing. AVOID..AVOID ...AVOID.”
Hi James,
I appreciate you taking the time to share your feedback. I understand your concerns about the multiple payments required for the unlock process. However, I want to clarify that the costs for eligibility checks and unlocking services are all outlined on the checkout page before purchase, ensuring transparency.
You’ve successfully completed the unlock for your iPhone 14 with us, which is great news! If you’re facing any issues accessing the unlocked device, please let us know—our team is here to help you through any steps you may need to take.
Thank you for giving us the chance to assist you!
Best,
Charlotte
“Do not use or buy would not help and basically blanked me wanted more money so I message carrier myself and sent me 16 digit security code for free in 2 minutes so everyone beware of these scammers contact the carriers first as it's free of charge took £11.99 off me then wanted another £27.99 to unlock it when it's all for free SCAM!!!!!!”
Hi Martin,
I’m sorry to hear you’re feeling frustrated about your unlocking experience. I completely understand that multiple payments can be confusing. When you ordered your standard unlock for £11.99, that covered the initial eligibility check and unlock request.
Unfortunately, all unlocking processes do require that initial check, followed by a payment for the unlock service itself, which was mentioned during checkout. If you’re seeing "Unlock Complete" for your OPPO CPH2089, it means the process has successfully finished, and you should be all set to use your phone!
If you have any further questions or need assistance getting everything set up, please let me know—I'm here to help!
Best,
Charlotte
“deberían de entregar todo el dinero que se deposita porque a fin de cuentas no puedo hacer nada con ese dinero a menos que quiera desbloquear otra vez otro dispositivo de la misma manera muy mal”
Hola Alejandro, ¡Gracias por tu comentario! Entiendo tu frustración con respecto al proceso de pago. Es importante tener en cuenta que los costos para desbloquear tu iPhone, incluidos los $28,99 que pagaste por el desbloqueo estándar, se detallan en la página de pago antes de tu compra. Dado que el estado de tu pedido es "Desbloqueo completo", ahora deberías poder usar tu iPhone 6 Plus desbloqueado con cualquier red compatible. Si tienes algún problema, infórmanos y estaremos encantados de ayudarte. ¡Agradecemos tu paciencia! Saludos cordiales, Charlotte
Posted 7 months ago
Hola Alejandro, ¡Gracias por tu comentario! Entiendo tu frustración con respecto al proceso de pago. Es importante tener en cuenta que los costos para desbloquear tu iPhone, incluidos los $28,99 que pagaste por el desbloqueo estándar, se detallan en la página de pago antes de tu compra. Dado que el estado de tu pedido es "Desbloqueo completo", ahora deberías poder usar tu iPhone 6 Plus desbloqueado con cualquier red compatible. Si tienes algún problema, infórmanos y estaremos encantados de ayudarte. ¡Agradecemos tu paciencia! Saludos cordiales, Charlotte
