Modius Reviews

4.2 Rating 165 Reviews
E
Happiness Grade
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Email:

team@neurovalens.com

Location:

7 James Street South,

E

Customer Service - Bad

40.00%
Industry Average
My devices is Dead on Arrival. And can't get a response from customer service, even though it supposedly comes with 1 year warranty.
posted 5 years ago - Jae
What kind of company wouldn’t rather keep a customer happy and still make a profit but would rather upset someone and end up getting the device back and having to refund in full? Aside from the questionable customer service the headset DID NOT WORK FOR ME AT ALL in the time I had it.
posted 5 years ago - Sally M
I lost a bit of weight at the beginning , but I was dieting as well . but since the dieting stopped so has the weight loss . I can’t say that it has stopped my cravings but it does make me sleep really deeply. Am not sure if the issue is that I have menieres and it just doesn’t work with the nerve damage but am still using it as the sleeping really helps. I have to omit that the service from Modius has been so good there is always someone to answer your questions and the Facebook page is great being able to read the good and bad stories is refreshingly truthful
posted 6 years ago - Jennifer