“Website so OK but phone what I bought is doesn't work properly. Is switching off and When the battery is full after 2-3 h is going nearly 0%. First month has worked OK. But now... I am thinking to sell it.”
Dear Customer,
Thanks for shopping @ Gadget Monocle.
Kindly note that the phone comes with one year warranty through Gadget Monocle. If there is issue of the phone, please contact us.
Thank for shopping @ Gadget Monocle again.
Dear Enrique Rodriguez Moscoso,
We are sorry for causing any inconvenience.
We feel sorry that we received the update from the warehouse your order has to be cancelled as it currently does not have stock.
Thanks for shopping at Gadget Monocle again.
“"Tell us how Gadget Monocle made you happy"
I wasn't pleased from the service at all. My delivery was delayed. They were not able to track the delivery at all.”
Dear Medzhnun,
We are sorry for causing any inconvenience.
Normally, we send tracking number after 24 hours of dispatching.
We will review our process and improve our service.
Thank you for shopping @ Gadget Monocle again.
Dear,
We are sorry for causing any inconvenience.
Because of Chinese New Year, such delivery update had been posted on our website and we believed that we can do better to contact you by email about the notification.
We have taken prompt actions to review again the process and provided training to our Customer Service Team.
We do hope you in good of using our products.
Thank you for shopping at Gadget Monocle again.
“I expect a phone to be made in vietname from aamsung not one that is made in china and all chinese when it arrives with the battery not sealed in a bag unless this company changes its supplier i would stay well away from them because mine has issues and under the warranty it could possibly be being returned”
