“Last-minute cancellations. Other offers in the mail, 2 to 3 times more expensive. Hooliganism. Run away from this company, it will be the best way to make them change their behaviour. This one is unacceptable" "The driver eric cousantier has cancelled your booking no. **************, for a Taxi / VTC Transfer from Toulon to La Seyne-sur-Mer on 09/09/2023 at 23:45 (UTC+02:00)."”
“Do not use this platform to reserve a car
I booked 2 taxis.
First trip: from airport to hotel.
The plane left late so we arrived late. When we landed I had a message from the driver who was waiting, I told him that we had already landed and were getting out of the plane. The driver asks me where we are (19:15), I tell him that I am on my way to the door where he was waiting for us (19: 15) and I send him a photo by WhatsApp (19:16) that we are already at the exit and he no.
19:20 writes me that "you are late. I return". He left without giving us the service leaving us at the airport.
montransport.com He did not want to see the whole conversation on whatsapp to check that the driver left while we were at the airport exit.
Second trip: from the hotel to the airport
Very punctual the driver picks us up at the hotel.
When we hit the road, the car's control panel produces a beep and an engine failure message "stop the vehicle".
The car did not exceed 50km/h, it could not accelerate.
The situation was dangerous. The driver lied to us saying that everything was fine. He stopped the car on a road shoulder (dangerous situation), waited and restarted to see if the problem was solved by magic.
He took us to a town until we found a gas station to put oil in the car. The maneuvers to access the gas station were very dangerous crossing 2 continuous lines on a busy road.
The worst trip of my life. Luckily we planned the trip to the airport in advance if we hadn't missed the flight.
montransport.com the worst platform to hire a service.
If you don't want to ruin your trip, don't hire this company.”
