“
I have used Moonpig for nearly 15 years and yes there have been some mistakes on the way, but customer service is brilliant and always managed to sort any problem out.
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posted 2 months ago
- Lesley P G Stowell
“
Ordered Giant car, mug and sweets with personalized pic on the app, all quite easy on your phone. Paid with credit card and all 3 items were delivered next day.second year I have used this service and no problem. Very pleased and will return. UK customer purchased 9.02.24
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posted 3 months ago
- Robert nichol
“
Excellent Service and always delivers promptly!!
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posted 6 months ago
- Joshua Corlett
“
I have ordered many times from Moonpig which is a very quick and efficient ordering service if you’ve left buying for a special occasion until the last few days.
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posted 1 year ago
- SUE HUNT
“
Sent a birthday gift to a friends daughter she received the wrong item so I used the online chat to ask for the correct item to be delivered. It was so straight forward and very quick to do. I was very impressed with their great customer service.
”
posted 2 years ago
- Charlee
“
I can’t express my joy at Moonpig’s speed of service. I ordered a personalised card yesterday late morning and got the card (perfect) today Royal Mail first post at 9.30. OMG how fantastic is that. Birthday girl’s birthday tomorrow so no worrying that it won’t get here on time. THANK YOU MOONPIG.
”
posted 2 years ago
- Pam Malcolm
“
Amazing service! My personalised card I ordered which I then posted got lost in Germany. This Co. Posted out another directly to Germany at no cost! Awesome! Thanks so much! 🙏🙏👍😁
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posted 2 years ago
- Yvonne
“
Quality goods, quick and easy to order .
I made a mistake regarding adding a name to a card , only realised when I made the payment , quick e Mail regarding my mistake and was quickly sent a refund . Stunning service many thanks .
”
posted 3 years ago
- Sharon Jones
“
After a written complaint and photos of evidence Moonpig offered a £10 credit!! The customer service and after sales service is non existent and left my Grandaughter really distressed and feeling she had been ripped off.
”
posted 3 years ago
- Susan Chinn
“
Excellent service ordered at 4pm arrived next day at 2pm
”
posted 3 years ago
- Trevor Fountain
